CIO Business Intelligence

JANUARY 25, 2023

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. Now, we have collaborative conversations about accountability for business outcomes, not system performance.”

Airlines 128

Airlines Tools Travel Examples 128

CIO Business Intelligence

FEBRUARY 22, 2023

In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change. “It

Case Study 98

Case Study Change Management Airlines Industry 98

CIO Business Intelligence

APRIL 17, 2024

Additionally, Lopez said that the acquisition would not only help Salesforce secure a new customer base but also provide it with a new product stream to increase the stickiness of its data management offerings while growing its revenue.

Enterprise 128

Enterprise Enterprise Oracle Data 128

CIO Business Intelligence

FEBRUARY 22, 2023

With lots of Indians here and not much of a time difference, change management is less, too.” From there he moved to Cathay Pacific Airways and then to Dubai to become VP of business technology services at Emirates. Similarly, CLP had a lot of custom development for its transmission and distribution business.

Groups 98

Groups Government Examples Meeting 98

Future of CIO

JULY 20, 2011

Same as in the large, legacy organizations, EA needs to envision the future, architect the changes, to deliver unique, competitive edge with strong governance discipline. 4) Re-draw Change Management Roadmap Is EA get lost in translation, is EA leading the changes, managing the changes or lagging behind the changes? (5)

Architecture 40

Architecture Enterprise Enterprise Government 40

CIO Business Intelligence

JUNE 29, 2022

Implementing RPA can be challenging, given both the potential complexity of legacy business processes and the level of change management that can be required for RPA to succeed. Set and manage expectations. Business leaders must involve IT from the outset to ensure they get the resources they require.

Artificial Intelligence 145

Artificial Intelligence Tools Enterprise Enterprise 145