CIO Business Intelligence
JANUARY 25, 2023
As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. Now, we have collaborative conversations about accountability for business outcomes, not system performance.”
CIO Business Intelligence
FEBRUARY 22, 2023
In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change. “It
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CIO Business Intelligence
APRIL 17, 2024
Additionally, Lopez said that the acquisition would not only help Salesforce secure a new customer base but also provide it with a new product stream to increase the stickiness of its data management offerings while growing its revenue.
CIO Business Intelligence
JUNE 29, 2022
Implementing RPA can be challenging, given both the potential complexity of legacy business processes and the level of change management that can be required for RPA to succeed. Set and manage expectations. Poor design, change management can wreak havoc. The following tips can help your organization on its way: 1.
Future of CIO
JULY 20, 2011
Same as in the large, legacy organizations, EA needs to envision the future, architect the changes, to deliver unique, competitive edge with strong governance discipline. 4) Re-draw Change Management Roadmap Is EA get lost in translation, is EA leading the changes, managing the changes or lagging behind the changes? (5)
CIO Business Intelligence
FEBRUARY 22, 2023
With lots of Indians here and not much of a time difference, change management is less, too.” He experienced a high propensity for bespoke developments outside Australia. “While other global airlines used Amadeus or Sabre, Emirates had built its own ticketing and reservation system.
Trends in the Living Networks
AUGUST 11, 2022
Cahill’s background in psychology, app creation and change management has seen her develop experiential learning and simulations for over 20 years. Her work at StepBeyond spans futures, strategy, sustainability, governance and risk management, operational performance improvement, leadership development, and change management.
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