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Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. :

Groups 130
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How 2 Australian sporting brands leverage human-centric digital innovation to drive new fan experiences in and out of the arena

CIO Business Intelligence

And with increasingly immersive technologies such as virtual reality, data-driven insight using artificial intelligence and creative video delivery coming to the fore, opportunities to unite digital with human-centred design principles to win in both physical and digital realms are growing.

Sports 94
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Skilled IT pay defined by volatility, security, and AI

CIO Business Intelligence

There’s also strong demand for non-certified security skills, with DevSecOps, security architecture and models, security testing, and threat detection/modelling/management attracting the highest pay premiums.

Security 131
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What it’s going to take for advanced AI to reshape the enterprise landscape

CIO Business Intelligence

According to Infosys research, data and artificial intelligence (AI) could generate $467 billion in incremental profits worldwide and become the cornerstone of enterprises gaining a competitive edge. One in three companies, according to Infosys, are using data processes that increase the risk of bias in AI right now.

Infosys 52
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7 steps for turning shadow IT into a competitive edge

CIO Business Intelligence

CIOs should also elicit their enterprise architect’s guidance on where reusable platforms and common services yield cost and other business benefits. “Shadow IT often wastes resources by not generating documentation for software that would make it reusable,” says Anant Adya, EVP at Infosys Cobalt.

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Transforming IT for digital success

CIO Business Intelligence

In short, Jain says, “FinOps will help you focus on the right cloud architecture and design.” Create innovation teams IT departments have moved beyond their old shared services model and are now working closely with business lines.

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Stakeholder management: Your guide to influencing project outcomes

CIO Business Intelligence

We see the increasing need for stronger relationships, yet they’re often harder to build now,” says Mike Shaklik, partner and global head of CIO Advisory for Infosys Consulting.