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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

However, the problem of identifying and predicting churn can differ between B2B and B2C customers. In this paper, we review a number of B2B churn prediction solutions from other domains, and draw lessons from B2C markets to prepare a framework for B2B churn prediction for India and South Asia markets. B2B churn modelling.

B2B 130
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Augmented Reality and the Network

Spearline Testing

Augmented reality and virtual reality technologies are now changing the way we interact, whether that interaction be with systems or other humans. Augmentation can be used in both directions – by increasing the virtual world with real objects and by increasing the real world with virtual data. So what exactly is AR?

Network 84
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Are AI-powered customer support tools ready for primetime?

Dataconomy

Innovators like Tidio and Zoho are at the forefront, offering sophisticated chatbot solutions Virtual agents are stepping up : A notch above, virtual agents deploy deeper natural language understanding to tackle nuanced inquiries, managing end-to-end interactions for straightforward issues.

Tools 45
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Otter.ai is here to transcribe online meetings and other content for you

Dataconomy

AI-powered virtual assistants have become an integral part of our daily lives, helping us with tasks like scheduling appointments and setting reminders Reminder : Otter now only supports English (both American and British) with regional accents. My role requires me to interview multiple people each month to help ideate B2B articles.

Meeting 77