Remove Cloud Remove Development Remove Hardware Remove Unified Communications
article thumbnail

Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance Platform

Spearline Testing

(L-R) Luan Tran, CTO and Co-Founder of Cyara; Kevin Buckley, CEO and Co-Founder of Spearline; Alok Kulkarni, CEO and Co-Founder of Cyara; and Matthew Lawlor, CTO and Co-Founder of Spearline Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance SILICON VALLEY, Calif. business line from 8×8.

article thumbnail

Thriving in a Cloud, Big Data, Mobility and Security World

Cloud Musings

Context-Rich Systems - Ubiquitous embedded intelligence combined with pervasive analytics will drive the development of systems that are alert to their surroundings and able to respond appropriately. Smart Machines - Deep analytics applied to an understanding of context provide the preconditions for a world of smart machines.

Big Data 174
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Besides, we couldn’t enable work-from-anywhere, on any device capability, for employees,” says Madhumita Mazumdar, GM of information and communications technology at Journey Beyond. These challenges forced the company to transition to a modern cloud-based communication platform.

Tourism 119
article thumbnail

Will cognitive networks enable better conversations in the future?

Spearline Testing

The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing. Growing from reactive, to proactive, to cognitive. Conclusion.

Network 60
article thumbnail

How do CSPs sell more to SMEs?

TM Forum

In developed markets, B2C revenue growth has become anemic at best, as revenue from traditional services continues to decline. They can advise SMEs on how they can adapt their businesses to operate in a virtual way as they move from an on-premise environment, with all services and data running at the office, and shift to the cloud.”

B2C 130
article thumbnail

Transforming CIOs into IT Supply Chain Managers

Fountainhead

A version of this post was originally published to Citrix Blogs How Citrix Cloud services are adding to IT’s business value The role of the CIO – indeed for of all of IT – is changing. This is one of the basic assumptions we made when developing Citrix Cloud. Some may inherently be SaaS cloud services — others might be local.

Cloud 100