CIO Business Intelligence

JUNE 21, 2022

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Features such as Cases that offer collaboration tools are table stakes in today’s competitive contact center environment.

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Unified Communications SAP Cloud Enterprise 115

Cloud Musings

NOVEMBER 27, 2016

As cloud computing simultaneously transforms multiple industries many have wondered about how this trend will affect manufacturing. This view, however, fails to address the revolutionary nexus of cloud computing and the manufacturing industry. Autonomous and distributed decision support at the device, machine and factory level.

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Cloud B2B Unified Communications Industry 70

CIO Business Intelligence

JANUARY 11, 2023

Besides, we couldn’t enable work-from-anywhere, on any device capability, for employees,” says Madhumita Mazumdar, GM of information and communications technology at Journey Beyond. These challenges forced the company to transition to a modern cloud-based communication platform. Unified Communications.

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Tourism Unified Communications Travel System 119

CIO Business Intelligence

AUGUST 1, 2023

The deal will spell an end to the current one-stop shop for IT services that it offers its enterprise customers, but will free up capital and cash-flow for it to invest in more modern activities: digital transformation , smart digital platforms, cloud technology, cybersecurity, high-performance computing and AI.

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IBM Company Unified Communications Banking 98

CTOvision

JUNE 17, 2015

In an attempt to accomplish this dissemination of information, agencies have developed complex, unique, organizational messaging infrastructures. However, over time these often incompatible messaging systems have presented a significant challenge for inter-agency communications. Related articles.

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Unified Communications Engineering System Transportation 150

CIO Business Intelligence

JUNE 20, 2022

The largest of the three lines, “tech foundations,” bundles together what Atos calls its “mature” businesses: data centers and hosting; the digital workplace; unified communication and collaboration; and business process outsourcing. Prior to that, Oliva spent almost two decades with IBM, much of it managing cloud and hybrid services.

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IBM Company Data Center .Net 98

Spearline Testing

APRIL 13, 2023

Monitoring with Spearline’s Voice Assure Spearline’s suite provides a call testing platform which handles these scenarios by using a set of test types designed and developed collaboratively with our customers. The post Why Call Quality Matters: Ensuring Clear Communication appeared first on Spearline.

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Network Unified Communications Internet Examples 78

GeekWire

JANUARY 13, 2022

Co-founder and CEO : Manny Medina , former director of business development at Microsoft. Industry : Cloud data storage. Co-founder and CEO : Mike Radenbaugh , former director of product development at GolfBoard. GeekWire story from June 2021 : Outreach lands $200 million, pushing valuation of sales software startup to $4.4

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Meeting Real Estate Fractional CTO CTO Hire 137

Spearline Testing

JULY 16, 2019

The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing. Growing from reactive, to proactive, to cognitive. Conclusion.

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Network Telecommunications Unified Communications IBM 60

Future of CIO

NOVEMBER 27, 2010

The future of BPM needs to respond “changes ”more promptly, such as the globalization, the social computing, and the cloud strategy., By aligning cloud strategy without a cloudy look, an enterprise may reinvent itself as a growth engine, and the purple cash cow. How to REFINE the art of next generation of BPM : 1.

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Unified Communications Enterprise Enterprise Cloud 40

TM Forum

NOVEMBER 17, 2021

In developed markets, B2C revenue growth has become anemic at best, as revenue from traditional services continues to decline. They can advise SMEs on how they can adapt their businesses to operate in a virtual way as they move from an on-premise environment, with all services and data running at the office, and shift to the cloud.”

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B2C Unified Communications Enterprise Enterprise 130

CIO Business Intelligence

MARCH 9, 2022

An important development, from about the 1960s, was the private automatic branch exchange (PABX). Another development popular with both the corporate and consumer market was the answering machine and voicemail: messages could be received in the intended recipient’s absence. Introducing RingCentral.

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Unified Communications Video Mobile Applications 98

Fountainhead

OCTOBER 9, 2017

A version of this post was originally published to Citrix Blogs How Citrix Cloud services are adding to IT’s business value The role of the CIO – indeed for of all of IT – is changing. This is one of the basic assumptions we made when developing Citrix Cloud. Some may inherently be SaaS cloud services — others might be local.

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Cloud Unified Communications Applications Mobile 100

Spearline Testing

DECEMBER 8, 2022

We provide our customers with an all-encompassing solution that no other vendor can offer, and we have a team of world-class experts to continue our development into the future.” Spearline was founded in 2003 by Kevin Buckley and Matthew Lawlor and currently employs over 200 people worldwide, with offices in Cork, Waterford and India.

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Unified Communications Telecommunications Media CTO 29