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VoIP hardware provider pursues certification

IT Toolbox

As demands for VoIP phones increases, platforms that offer customers device-neutral adoption and integration are working to support as wide a choice of hardware as possible.

VOIP 145
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Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance Platform

Spearline Testing

(L-R) Luan Tran, CTO and Co-Founder of Cyara; Kevin Buckley, CEO and Co-Founder of Spearline; Alok Kulkarni, CEO and Co-Founder of Cyara; and Matthew Lawlor, CTO and Co-Founder of Spearline Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance SILICON VALLEY, Calif. business line from 8×8.

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Thriving in a Cloud, Big Data, Mobility and Security World

Cloud Musings

Cloud/Client Computing - The convergence of cloud and mobile computing will continue to promote the growth of centrally coordinated applications that can be delivered to any device. This foundation combines with advanced algorithms that allow systems to understand their environment, learn for themselves, and act autonomously.

Big Data 174
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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Besides, we couldn’t enable work-from-anywhere, on any device capability, for employees,” says Madhumita Mazumdar, GM of information and communications technology at Journey Beyond. These challenges forced the company to transition to a modern cloud-based communication platform. Unified Communications.

Tourism 118
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Will cognitive networks enable better conversations in the future?

Spearline Testing

The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing. Growing from reactive, to proactive, to cognitive.

Network 60
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How to choose the right UCaaS platform for your company

Computerworld Vertical IT

Phone systems are traditionally based within the corporate headquarters, but you can instead opt for a modern, cloud-based, all-in-one communication platform that requires no hardware to be deployed anywhere within your offices. That’s where Unified Communications as a Service, or UCaaS, comes in. What is UCaaS?

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How do CSPs sell more to SMEs?

TM Forum

They can advise SMEs on how they can adapt their businesses to operate in a virtual way as they move from an on-premise environment, with all services and data running at the office, and shift to the cloud.” Cloud Voice is an example of SME product innovation. ” Songezo Masiso, Acting GM for SME at MTN Business. BT’s.

B2C 130