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Thriving in a Cloud, Big Data, Mobility and Security World

Cloud Musings

Cloud/Client Computing - The convergence of cloud and mobile computing will continue to promote the growth of centrally coordinated applications that can be delivered to any device. Software-defined networking, storage, data centers and security are maturing.

Big Data 174
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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Besides, we couldn’t enable work-from-anywhere, on any device capability, for employees,” says Madhumita Mazumdar, GM of information and communications technology at Journey Beyond. These challenges forced the company to transition to a modern cloud-based communication platform. We went live in October 2021,” Mazumdar says.

Tourism 119
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Will cognitive networks enable better conversations in the future?

Spearline Testing

The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing. Growing from reactive, to proactive, to cognitive.

Network 60
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How to choose the right UCaaS platform for your company

Computerworld Vertical IT

Phone systems are traditionally based within the corporate headquarters, but you can instead opt for a modern, cloud-based, all-in-one communication platform that requires no hardware to be deployed anywhere within your offices. That’s where Unified Communications as a Service, or UCaaS, comes in. What is UCaaS?

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How do CSPs sell more to SMEs?

TM Forum

They can advise SMEs on how they can adapt their businesses to operate in a virtual way as they move from an on-premise environment, with all services and data running at the office, and shift to the cloud.” Cloud Voice is an example of SME product innovation. ” Songezo Masiso, Acting GM for SME at MTN Business. BT’s.

B2C 130
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Transforming CIOs into IT Supply Chain Managers

Fountainhead

A version of this post was originally published to Citrix Blogs How Citrix Cloud services are adding to IT’s business value The role of the CIO – indeed for of all of IT – is changing. This is one of the basic assumptions we made when developing Citrix Cloud. Some may inherently be SaaS cloud services — others might be local.

Cloud 100