CIO Business Intelligence

JANUARY 11, 2023

Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.

Tourism 119

Tourism Unified Communications Travel System 119

Cloud Musings

OCTOBER 21, 2014

Software-Defined Applications and Infrastructure - Agile programming of everything from applications to basic infrastructure is essential to enable organizations to deliver the flexibility required to make the digital business work. Software-defined networking, storage, data centers and security are maturing.

Big Data 174

Big Data Mobile Cloud Security 174

Spearline Testing

JULY 16, 2019

In parallel, modern enterprise networks have evolved from being mainly hardware-driven to a software-driven fusion of virtual and physical networks. With keen competition in the market, customer experience management is now a vital focus for telecoms and unified communications providers.

Network 60

Network Telecommunications Unified Communications IBM 60

Computerworld Vertical IT

MAY 8, 2023

Phone systems are traditionally based within the corporate headquarters, but you can instead opt for a modern, cloud-based, all-in-one communication platform that requires no hardware to be deployed anywhere within your offices. That’s where Unified Communications as a Service, or UCaaS, comes in. What is UCaaS?

Unified Communications 74

Unified Communications Company How To Hardware 74

TM Forum

NOVEMBER 17, 2021

These include products such as unified communications; blending office applications, cloud storage, security and communications into a converged ICT offer; supporting the. Many of the most promising offer simplification through convergence of traditionally separate product lines to transform CSPs into a one-stop shop for SMEs.

B2C 130

B2C Unified Communications Enterprise Enterprise 130

Fountainhead

OCTOBER 9, 2017

For example, rather than focusing on driving cost out of managing desktop hardware, IT needs to focus more energy on driving in more value – such as making desktop access more mobile, more accessible, and more secure. Focus on assemblingin value-add services such as file synch and share, mobility applications and/or unified communications.

Cloud 100

Cloud Unified Communications Applications Mobile 100