Spearline Testing

NOVEMBER 5, 2020

Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable business continuity.

Telecommunications 142

Telecommunications VOIP Quality Assurance Unified Communications 142

Spearline Testing

JULY 11, 2019

So what happens when there is a natural breakdown in communication due to lines not routing optimally? There is a massive dependency on telecommunications services to connect with customers in the interest of efficiencies. Spearline is the leading network intelligence company in the telecommunications industry. Enterprise.

Telecommunications 94

Telecommunications Unified Communications Network Enterprise 94

Spearline Testing

NOVEMBER 17, 2022

Contact centers and unified communications services that rely on DTMF need to know that their calls are connecting properly and that their customers are getting through to the correct departments. Dual-tone multi-frequency tones, or DTMF, is a nearly 60-year telecommunications mainstay recognized worldwide. What is DTMF?

Telecommunications 78

Telecommunications Quality Assurance Unified Communications Conference 78

Spearline Testing

NOVEMBER 24, 2020

Organizations, especially large multinationals and unified communication providers have complex telecommunications networks. The above shows that Spearline is not only a quality management tool, but can and should be a key component of telecoms vendor management. Complex networks. Why Spearline?

Vendor Management 145

Vendor Management Network Telecommunications Unified Communications 145

Spearline Testing

OCTOBER 20, 2020

Organizations such as unified communications and those with call centers located across North America rely heavily on multiple carriers to support their infrastructure and ensure an excellent customer experience. Spearline is the leading network intelligence company in the telecommunications industry. About Spearline.

Telecommunications 78

Telecommunications Network Unified Communications Intel 78

Spearline Testing

JULY 16, 2019

With keen competition in the market, customer experience management is now a vital focus for telecoms and unified communications providers. Monitoring tools have enabled operations centers to become proactive by using key performance indicators (KPI) to measure performance and predict problems before the quality of service is impacted.

Network 60

Network Telecommunications Unified Communications IBM 60

Spearline Testing

MARCH 9, 2021

Since the global adoption of VoIP and video as primary communication solutions, Unified Communications (UC) has never had a more valuable asset. Traditional network monitoring tools only look to the private network, but Spearline's functionality verifies the call routing to the customer from your network or vice versa.

VOIP 131

VOIP Network Unified Communications Internet 131