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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.

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Q&A: Leading IT in a high-volume M&A environment

CIO Business Intelligence

What is the overall IT ecosystem—infrastructure, architecture, integrations, disaster recovery, data management, helpdesk, etc.? What legal entities are providing/contracting/owning hardware, software and/or facilities? How are remote workers managed? It’s all about change management. What is the IT roadmap?

Insurance 103
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CIOs sharpen tech strategies to support hybrid work

CIO Business Intelligence

The same goes for any hardware (e.g., Though we have invested significantly in building a culture of agility within the organization, I think there is more to our journey. Coupled with this effort is a cohesive change management process to ensure effective employee communication and adoption of new technologies.”

Strategy 142
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Forget the FUD: VMware NSX and Cisco ACI SDN solutions

Virtualized Greek

Cisco for its part has held on strong to its lead on the enterprise network hardware front. However, the market for network hardware is extremely mature. Network hardware is still their core business and in their core business the impact of enterprises moving to cloud based platforms is being felt.

Vmware 91
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What is DataOps? Collaborative, cross-functional analytics

CIO Business Intelligence

DataOps (data operations) is an agile, process-oriented methodology for developing and delivering analytics. Research firm Gartner further describes the methodology as one focused on “improving the communication, integration, and automation of data flows between data managers and data consumers across an organization.”

Devops 130
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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

With a PhD in Planning and Innovation Studies, and a Master’s degree in Architecture, Urban Design and Urban Planning, Karuri-Sebina has a sound knowledge base for her work as Executive Manager of programs at the South African Cities Network. She assists business leaders to adapt job design and workspaces to new ways of working.

Study 148