article thumbnail

12 most popular AI use cases in the enterprise today

CIO Business Intelligence

Meanwhile, companies such as Pentagon Credit Union (PenFed) are using chatbots and conversational AI to help customers get answers to common questions faster, reducing the load on customer service reps. Artificial Intelligence, Chatbots, IT Strategy, Predictive Analytics

article thumbnail

First job lessons: Seattle tech startup CEOs on what they learned from car washing, delivery, and more

GeekWire

Medina, co-founder and CEO, previously worked for Amazon Web Services and led a division of Microsoft. This was back when you had to have a physical airline ticket to board a flight.”. I learned that paper airline tickets are wildly inefficient! Matt Oppenheimer , Remitly. Remitly CEO Matt Oppenheimer. Remitly Photo).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Fed Tech News Roundup 9 July 2015

CTOvision

The following are some of the hot topics in the federal technology ecosystem (from FedTechTicker.com and TopTechTicker.com ): AWS Announces New API Gateway Service TechCrunch (Today) - Amazon Web Services announced a new product today called Amazon API Gateway, designed to simplify creation and management of APIs.

IBM 150
article thumbnail

United transforms travel experience with Agent on Demand

CIO Business Intelligence

For that reason, United Airlines developed “Agent on Demand,” an initiative that harnesses technology to deliver a live human being over United’s AWS cloud in times of trouble, earning the airlines a CIO 100 Award for innovation and leadership. When there’s a storm, there are never enough people. You see it at the airport.

Travel 96
article thumbnail

Tech Moves: AWS names first head of space policy; WeWork Labs leader joins Alexa Fund; Moz co-founder leaves board

GeekWire

Peter Marquez has joined Amazon Web Services as the first head of space policy. Hyde previously spent six years at Alaska Airlines as managing director for community relations. Peter Marquez. Planetary Resources Photo). “I can’t wait to work with all of you in my new endeavor.”