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Video conferencing trends for 2021

Spearline Testing

Video conferencing has become a core facet of the year 2020, enabling organizations to communicate, family and friends to stay connected, and even for medical practitioners to assess their patients. By 2024 , research projects that the video conferencing industry will be worth US$20 billion. Departure from in-person meetings.

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Return on investment for unified communications

Spearline Testing

Return on Investment: Unified Communications (UC) providers must ensure that their resources are being used efficiently. Importance of Unified Communications: Ofcom, the UK's communication regulator reported a 17% decline in the volume of calls made in recent years.

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The Power of One

CIO Business Intelligence

Our cloud-based Unified Communications solutions offer greater functionality and flexibility, without the large upfront cost of traditional systems and extend voice solutions to the home office and mobile phone – customers never need to know the difference. This will change in 2022, with AI set to become mainstream. billion by 2030.

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Hyper-segmentation – How to Avoid Cyber Disasters

CTOvision

After spinning off from Lucent Technologies and AT&T, Avaya became the experts in SIP, Internet telephony, unified communications and collaboration (UCC) and all thing VOIP. Rather than creating specific segments for specific applications or servers, the solution automatically creates new segments for every device or endpoint.

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Will cognitive networks enable better conversations in the future?

Spearline Testing

Network managers now have sophisticated control of their networks and need to finely balance the sensitive, real-time traffic of voice and video alongside the data demands of applications such as ERP workloads, email, and reporting. Connectivity is now a basic need. Growing from reactive, to proactive, to cognitive.

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Bringing Your Employees Together Under a Shared Customer Experience Ownership Model

CIO Business Intelligence

Create a conversational workspace Workstream Collaboration is a cloud-based application that converges siloed unified communications (UC) and contact center technology into one tool with one single application. Integrated with agent desktop applications, there’s no stopping your contact center workers.

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Voice — set to disrupt business communications

CIO Business Intelligence

It enables businesses to operate efficiently and effectively as well as communicate both internally and externally in multiple ways that enhance the employee experience, and support customer needs and business goals. The study concluded: “It’s clear voice communication is here to stay. Evolution of business voice technology.