article thumbnail

Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. :

Groups 130
article thumbnail

Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The Salesforce Certified Identity and Access Management credential demonstrates a candidate’s knowledge, skills and capabilities at assessing identity architecture and designing secure, high-performance access management solutions on Customer 360.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

CIO Business Intelligence

Others are related to cloud-specific systems, like Azure AD B2C. In 2021, the Federal Trade Commission [1] received 2.8 million fraud reports from consumers that totaled more than $5.8 billion in losses. Many digital platforms natively incorporate some CIAM elements.

article thumbnail

3 certification tips for IT leaders looking to get ahead

CIO Business Intelligence

Typically, CIOs from large technology companies have strong IT skills but poor communications skills, while it’s just the opposite for CIOs in customer facing B2C companies. It could be coding, designing, process flow, testing, or architecture. These technology leaders need to get certified in areas that they lack.

Insurance 113
article thumbnail

Backcountry modernizes for the cloud era

CIO Business Intelligence

Despite nearly $1 billion in online revenue in 2020, the web-based outdoor recreational retailer was running its entire business on an outdated and unsupported e-commerce platform called ADT. It got the basic job done but the company’s executive leadership team (ELT) knew it was time for a transformation.

Cloud 98
article thumbnail

ATD banks on B2B digital transformation

CIO Business Intelligence

For the past decade, the Amazon.com effect has spread digital disruption to every corner of the B2C world, spurring incumbent, consumer-facing enterprises to undertake massive digital transformation initiatives as a matter of survival. The tire distributor’s integration layer, for example, is deployed across a hybrid cloud architecture.

B2B 90
article thumbnail

Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

The entire tech stack is deployed on public cloud and is based on cloud-native microservices architecture. The commerce application has a headless architecture, which decouples the frontend presentation layer from the backend infrastructure (such as security, pricing, etc). The company can also develop new features quickly.

Retail 88