Eric D. Brown

MARCH 5, 2024

For companies, natural language processing and conversational AI technologies unlock new possibilities for improving customer support, streamlining repetitive operations, and extracting valuable insights from unstructured sources like customer feedback and social media interactions.

Artificial Intelligence 130

Artificial Intelligence Strategy Applications Examples 130

CIO Business Intelligence

MARCH 17, 2023

This might be your CIO role itself, or even a specific technology or leadership discipline such as artificial intelligence, machine learning or change management. This may involve piloting solutions internally before they’re released to the public, and helping with internal case studies.

Study 117

Study Conference Media Artificial Intelligence 117

Eric D. Brown

MARCH 5, 2024

For companies, natural language processing and conversational AI technologies unlock new possibilities for improving customer support, streamlining repetitive operations, and extracting valuable insights from unstructured sources like customer feedback and social media interactions.

Artificial Intelligence 100

Artificial Intelligence Strategy Data Applications 100

Trends in the Living Networks

JUNE 24, 2008

Framework , which they nicely attribute me for, though also brings in a number of new elements, and wraps up with three case studies, including Pfizer's Pfizerpedia, UK government departments' use of forums, and T-mobile's use of social networks for recruitment. The paper is built around the key elements of my Web 2.0

Resources 60

Resources Case Study Survey Social 60

Future of CIO

NOVEMBER 28, 2012

Forecasting the skills and roles you need to navigate the changes driven by mobile, cloud, big data, social media, and security trends. Forecasting demand for specific skills and roles helps reduce project delays: Continue developing relationships between IT and the business to understand emerging needs sooner.

Agile 40

Agile Architecture Meeting Trends 40

CIO Business Intelligence

JANUARY 30, 2024

Enacted and proposed regulations in the EU, US, and beyond are deepening reporting requirements in an effort to change business behavior. What were once theoretical goals around environmental, social, and governance issues are rapidly evolving into mandatory efforts. The foundation for ESG reporting, of course, is data.

Report 97

Report Data Strategy Development 97

Future of CIO

SEPTEMBER 21, 2011

Orchestrate the Change Management The social enterprise is the new theme in digital era: Modern enterprise may take hybrid approach, to integrate traditional centralized pyramid shape structure and decentralized lattice style through enterprise social platform, focus on communication, open leadership, and innovation.

Architecture 40

Architecture Government Enterprise Enterprise 40