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Survey: Why CIOs and CTOs want a new model for IT support and services

CIO Business Intelligence

In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. The results spoke for themselves. Insight #3: 99% of respondents are wary of vendor subscription models.

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Harvesting the Benefits of Cloud-Native Hyperconvergence

CIO Business Intelligence

Vendors are selling cheap(er) appliances and lower license tiers to try and mop up the midmarket, and hyperconvergence technologies are beginning to work with hybrid and multi-cloud topologies. The cloud-native technologies around containers are well-beyond flash-in-the-pan status. The latter trend is demand-led.

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Generative AI copilots: What’s hype and where to drive results

CIO Business Intelligence

GitHub released data on its copilot’s impact, with 88% of surveyed developers stating improved productivity, 74% focusing on more satisfying work, and over 87% saying they complete tasks faster. Microsoft is heavily investing in AI capabilities and workflow integrations, so CIOs should expect and plan for improved capabilities.

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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO Business Intelligence

According to IDC’s July 2023 Future Enterprise Resiliency & Spending (FERS) survey of 856 senior IT and business managers in large enterprises, the IT line items most affected, in addition to rising tech salaries, include SaaS and PaaS costs. But despite such challenges, CIOs say they’re meeting them head on. Here’s how.

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5 ways to maximize your cloud investment

CIO Business Intelligence

Be strategic with reserve pricing Reserve pricing for cloud services can reduce resource usage costs by as much as 70%, says David McKee, who in his role as fractional CTO, tech founder, and digital twins thought leader at Counterpoint Technologies acts as a part-time CTO for nine companies in the US and Europe.

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11 ways to reduce your IT costs now

CIO Business Intelligence

“Periodic checks on your IT spending can unearth hidden costs you might not be aware of, from unused software licenses to redundant services. These ‘small’ expenditures can add up to a significant sum,” says Vineet Arora, CTO at IT services firm WinWire.

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The early returns on gen AI for software development

CIO Business Intelligence

“We want our software developers and engineers to use AI and gen AI tools to help generate various test cases, and our quality assurance engineers will use these tools to conduct evaluations more thoroughly without sacrificing time,” says Brian Lanehart, president and CTO. “So The research showed that Copilot has several strengths.