Remove 2023 Remove Authentication Remove Budget Remove Virtualization
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Managing the holiday haze: How AI helps your Contact Center go the distance

CIO Business Intelligence

Finding more employees to handle inquiries isn’t a realistic option amidst budget cuts and high turnover rates. In a 2023 study conducted by LivePerson , 20% of customers said they would never wait on hold and would instead opt for an AI-led conversation. Did you know?

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO Business Intelligence

It’s easy to view these as competing priorities vying for CIO attention and budget that are unfairly dwarfed by boardroom interest in the new and shiny opportunities promised by gen AI. It also means many more machine identities to manage, says Murali Palanisamy, chief solutions officer at IAM platform provider AppViewX.

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Cherokee Nation empowers its citizens with IT

CIO Business Intelligence

Cherokee Nation had run digital campaigns in the past, but the systems in place could not authenticate citizenship, leaving a significant amount of manual labor behind each interaction. COVID-19 expedited the need for a digital platform to handle authentication and meet the spike in demand for assistance in the wake of a global pandemic.

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5 Big Challenges Facing CIOs and IT Leaders in 2023

mrc's Cup of Joe Blog

In this article, we explore 5 challenges that CIOs and IT leaders should watch in 2023. In this article, we will explore some of the top challenges facing CIOs in 2023 and offer insights on how to overcome them. To make matters worse, many predict that the US economy is headed for an economic downturn in 2023.

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What does Apple Vision Pro do: Comprehensive overview

Dataconomy

At its WWDC 2023 conference, Apple revealed the Vision Pro, the long-awaited augmented reality (AR) headset that has many asking, “What does Apple Vision Pro do?” Lidar sensors enhance the device’s spatial awareness by detecting objects and people in real-time. People curious about “What does Apple Vision Pro do?”

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Midjourney pricing plans and free alternatives to try

Dataconomy

Turbo Plan Launched in July 2023, the Turbo Plan offers the highest level of service at $120 per month. In conclusion, Midjourney pricing accommodates all users, from casual to heavy-duty, ensuring everyone can enjoy this service according to their specific needs and budgets. The result?

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The Hacker Mind Podcast: The Internet As A Pen Test

ForAllSecure

Chris Gray of Deep Watch talks about the view from the inside of a virtual SOC, the ability to see threats against a large number of SMB organizations, and the changes to cyber insurance we’re seeing as a result. These virtual SOCs are providing greater visibility into these low noise attacks on smaller and medium sized organizations.