Remove Agile Remove B2C Remove Enterprise Remove Mobile
article thumbnail

2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

With wireless subscribers and enterprises alike expecting more personalized and value-added offerings, telcos have to adapt faster than their customers expect. Over time, however, new entrants and high mobile subscriber penetration led to the start of B2C saturation. Second Era—Data and Video (2009-2019).

B2C 182
article thumbnail

Why being better partners will maximize CSPs’ opportunities

TM Forum

CSPs have a huge opportunity to create new complex products and solutions for the B2C market. a de-risking of the opportunity - CSPs preferred guaranteed wholesale revenues to uncertain B2C revenues. a lack of agility and flexibility to address these opportunities directly and tailor the offering to them. network-as-a-service.

B2C 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Verizon Business Group transforms customer and partner experience

TM Forum

With exponential growth came operational challenges due to a complex landscape spanning 10 lines of business as a result of reorganizing its wireline and wireless segments into a seamless enterprise. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

Groups 130
article thumbnail

Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The “new normal” brought on by the COVID-19 pandemic has accelerated the arrival of the digital economy and presents many exciting business growth opportunities for telecommunications in both consumer and enterprise businesses. Customers are becoming more sophisticated and more demanding of their experiences.?

article thumbnail

Startup founders at new 5G Open Innovation Lab explain how they’ve adjusted to the COVID-19 crisis

GeekWire

It’s certainly been a unique inaugural cohort for the 5G Open Innovation Lab (5G OI Lab) , a new startup program funded by T-Mobile, Intel, and NASA. Our Manifest platform is the most complete, end-to-end AR work-instruction platform for enterprises on the market. The Bellevue, Wash.-based Headquarters: Seattle, Wash.

Software 136
article thumbnail

Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

In China's Shanxi province, 5G has enabled a local coal mining enterprise to implement modern safety surveillance, with remote control and robotic inspections now possible more than 500 meters underground. Legacy systems are siloes, designed for different lines of business, such as B2C, B2B, and B2H, or mobile and fixed.

B2B 130
article thumbnail

T-Mobile, Intel, NASA unveil 5G Open Innovation Lab in Seattle to help startups tap potential of 5G

GeekWire

A new program led by T-Mobile, Intel, and NASA aims to help entrepreneurs take advantage of 5G technology and write the latest chapter in Seattle’s storied wireless history. T-Mobile, Intel, and NASA are providing resources and capital for the Bellevue, Wash.-based T-Mobile Photo). 5G OI Lab Photo). 5G OI Lab Photo).

Intel 145