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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO Business Intelligence

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 128
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8 big IT failures of 2023

CIO Business Intelligence

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Backup 138
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If it is always “Day 1” at Amazon, it is Day 10 in Government

Chief Seattle Greek Blog

The ugly episode where United Airlines recently had police drag a customer off a plane is a one example. Burger King intentionally created “TV commercials that cause Google’s voice-activated, artificial intelligence-driven Google Home speaker to start talking about the Whopper sandwich” ( USA Today ).

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The future of European cybersecurity is autonomous

CIO Business Intelligence

The Royal Mail (UK), software provider Nebu (The Netherlands), eyewear company Luxottica (Italy), and government software provider Xplain (Switzerland) were among a string of organisations to fall victim to cyber attacks. Globally, 2023 was a challenging year for organisations looking to stay one step ahead of cyber criminals.

Security 125
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New CIO appointments in India, 2022

CIO Business Intelligence

Pujari has over 25 years of experience across sectors including BFSI, manufacturing, consulting, publishing, airlines, and healthcare. He has also worked with Reliance Communications, Global Tele-Systems, Mahindra Consulting, and Microtech Software and Consultants. January 2022. November 2021. Hemal Savla joins RR Kabel as CIO.

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What is RPA? A revolution in business process automation

CIO Business Intelligence

Using RPA tools, a company can configure software, or a “robot,” to capture and interpret applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems. Bots are typically low-cost and easy to implement, requiring no custom software or deep systems integration.

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White House requires agencies to create AI safeguards, appoint CAIOs

CIO Business Intelligence

US government agencies will need to provide human oversight to AI models that make critical decisions about healthcare, employment, and other critical issues affecting people to comply with a new policy from the White House Office of Management and Budget (OMB). Artificial Intelligence, Generative AI, Government IT, IT Governance

Policies 110