CIO Business Intelligence

FEBRUARY 6, 2023

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

Insurance 120

Insurance Virtualization Policies Industry 120

CIO Business Intelligence

JANUARY 3, 2024

That is why artificial intelligence (AI) is playing a key role in enhancing and personalizing customer communication in the contact center. AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation.

IBM 111

IBM Insurance Artificial Intelligence Cloud 111

GeekWire

DECEMBER 2, 2023

Matt Wood, Amazon Web Services VP of Product, shows some of the third-party services that Amazon Connects with in its new Amazon Q artificial intelligence tool for work. “NEED GPU?” ” it read, in bold letters.

Web Services 107

Web Services Artificial Intelligence Conference Microsoft 107

CIO Business Intelligence

DECEMBER 27, 2023

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). So business technology leaders in financial services are carefully navigating a path toward AI.

Financial 140

Financial Artificial Intelligence Banking Insurance 140

GeekWire

DECEMBER 29, 2022

billion by the end of the third quarter, but advances in technology such as artificial intelligence and the increasing interest of big tech companies are sure to propel innovation in the future. Taha Kass-Hout , vice president of technology-health AI, and chief medical officer at Amazon Web Services. Taha Kass-Hout.

Healthcare 136

Healthcare Artificial Intelligence Industry Web Services 136

CIO Business Intelligence

MAY 2, 2022

Finally, we will introduce the winners of IDC’s Best in Future of Intelligence North America Awards. Throughout the summit, sponsors including Amazon Web Service will share innovative solutions for building your data strategy. On May 11, we’ll look at one of the most high-profile new consumer use cases of data: sports betting.

Fractional CTO 87

Fractional CTO Data How To CTO 87

All Things Distributed

SEPTEMBER 4, 2017

In the case of artificial intelligence (AI) and machine learning (ML), this is different. A number of start-ups are using AI algorithms for all things imaginable – searching for tumors in medical images, helping people learn foreign languages, or automating claims handling at insurance companies. That is understandable.

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Company Artificial Intelligence Applications Examples 147