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Three Ways Banks Can Improve Identity Authentication and Customer Data Privacy

CIO Business Intelligence

Digitalization is a double-edged sword for banks, especially when it comes to security. A massive shift to cloud and API-based ways of working has made the sector become more agile and innovative, but it has also opened the floodgates for identity theft. Avaya’s research report reveals three critical ways to do so.

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Digital Experience and Security: Turning Unhappy Paths into Happy Paths for Your Customers

CIO Business Intelligence

User authentication is often an “unhappy path”. UX professionals should be aware of the security fatigue that plagues many users. But they should also be aware of the impact of security on happy and unhappy paths. Do your security measures leave your customers unprotected? Making authentication a “happy path”.

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CIAM Balancing Act: Security vs. Customer Experience? Which Should Win in Today’s Landscape?

CIO Business Intelligence

Simultaneously, a Norton report showed that consumers expressed concerns over data privacy and security, with 58% of adults saying that they are more worried than ever about being a victim of cybercrime [2]. IAM tools give organizations a way to authorize and authenticate users by relying on internal documentation validating identity.

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5 Reasons Why a Good First Login Experience Can Drive Revenue

CIO Business Intelligence

Though customers are concerned about privacy and security , they are unwilling to sacrifice a seamless journey for unseen benefits. Authentication problems are the most frustrating obstacles a customer will face online, and businesses must solve them if they want to increase their revenue and competitive edge.

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5 Reasons Why a Good First Login Experience Can Drive Revenue

CIO Business Intelligence

Though customers are concerned about privacy and security , they are unwilling to sacrifice a seamless journey for unseen benefits. Authentication problems are the most frustrating obstacles a customer will face online, and businesses must solve them if they want to increase their revenue and competitive edge.

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Digital Rights Management Software: Protecting Digital Assets in 2024

Kitaboo

Protecting your digital content helps you prevent piracy, combat unauthorized access to content, manage distribution rights, and securely share valuable content with users across the globe. It’s a powerful tool for authors, publishers, and content creators across different industries, ensuring your investments are secure in 2024.

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How enterprises get ahead using hybrid cloud for innovation overlay

CIO Business Intelligence

2. Mobile, hybrid, or “anywhere” work: How are you innovating internally in addition to externally? What if you used AI and automation to offer a more effective form of customer authentication like a real-time 3D photo scan? CX far exceeds individual interactions. Customers are journeying, and brands must always be ahead.