Leveraging Organizational Knowledge

MARCH 25, 2007

I have over 12 years experience in Information Technology and Systems Management with the Richemont Luxury Goods Group, with particular expertise in aligning technology with the business objectives. TCS KM maturity model Enterprise 2.0 not a game anymore Strategy ROI or no ROI for KM? will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 10, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 10 March 2007 Organizational cultures not conducive to effective leveraging of knowledge (cont.2) will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 8, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 March 2007 Organizational cultures not conducive to effective leveraging of knowledge (cont.) will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MARCH 5, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 March 2007 Organizational cultures not conducive to effective leveraging of knowledge. I think that the Enterprise 2.0/Knowledge

SOA 49

SOA Strategy Social Retail 49

Leveraging Organizational Knowledge

NOVEMBER 30, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 November 2006 Personal Knowledge Management Yesterday, I attended a Knowledge Café in London arranged by David Gurteen ( [link] ).

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MAY 18, 2006

Buckman For an individual (or a group) to contribute information, he/she must expect and obtain at least as much in return. I have over 12 years experience in Information Technology and Systems Management with the Richemont Luxury Goods Group, with particular expertise in aligning technology with the business objectives. will Web 2.0

SOA 40

SOA Strategy System Agile 40

Leveraging Organizational Knowledge

DECEMBER 18, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 18 December 2006 I am Time Magazines “Person of the Year” (*) ! (*) As millions of other web 2.0 enthusiasts. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

APRIL 30, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 April 2007 The search for the unified definition of Knowledge. I could not resist! So watch this space.

SOA 40

SOA System Strategy Development 40

Leveraging Organizational Knowledge

MARCH 31, 2007

Make it easy for people to publish their knowledge and subscribe to the information they want. Create a facility for just-in-time canvassing for information. Make your information professionals anthropologists. Teach your information professionals to be sense-making specialists. TCS KM maturity model Enterprise 2.0

SOA 40

SOA Programming Strategy Social 40

Leveraging Organizational Knowledge

JANUARY 25, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 25 January 2007 Knowledge-driven, not simply customer-driven. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 8, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2005 Open question: What does a flatter World mean in terms of organizational Knowledge Management? will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

OCTOBER 27, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? TCS KM maturity model Enterprise 2.0 not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Fashion Groups Strategy 40

Leveraging Organizational Knowledge

FEBRUARY 16, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 16 February 2007 “Break the Mould” Check out this useful article in a Computing Business issue: [link]. will Web 2.0

SOA 40

SOA Strategy Tools Social 40

Leveraging Organizational Knowledge

FEBRUARY 22, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 February 2007 will Web 2.0 The event ended with an informal vote on the question. TCS KM maturity model Enterprise 2.0

Social 40

Social Tools SOA Strategy 40

Leveraging Organizational Knowledge

JUNE 22, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 June 2006 Traditional strategies to improve efficiency are failing in the Knowledge Economy. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

JUNE 2, 2006

I have over 12 years experience in Information Technology and Systems Management with the Richemont Luxury Goods Group, with particular expertise in aligning technology with the business objectives. TCS KM maturity model Enterprise 2.0 not a game anymore Strategy ROI or no ROI for KM? will Web 2.0

Business Intelligence 40

Business Intelligence SOA Trends Strategy 40

Leveraging Organizational Knowledge

MAY 27, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 May 2007 Asking the right questions to assess an Organization’s culture. How easy is it to find and utilize information?

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

MARCH 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 March 2007 Knowledge-sharing for a Retail Manager In a retail company, who is at the centre of value generation? will Web 2.0

Retail 40

Retail SOA Strategy Company 40

Leveraging Organizational Knowledge

DECEMBER 8, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2006 The virtuous cycle of the Gift Economy « Everyone thinks of changing the world, but no one thinks of changing himself.»

SOA 40

SOA Social Strategy Network 40

Leveraging Organizational Knowledge

MARCH 20, 2007

I have over 12 years experience in Information Technology and Systems Management with the Richemont Luxury Goods Group, with particular expertise in aligning technology with the business objectives. TCS KM maturity model Enterprise 2.0 not a game anymore Strategy ROI or no ROI for KM? will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 12, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 12 December 2005 The Human Capital Formation Click on diagram to enlarge. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Retail Strategy Social 40

Leveraging Organizational Knowledge

MARCH 9, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 09 March 2006 Business Intelligence needs to get more strategic. TCS KM maturity model Enterprise 2.0 will Web 2.0

Business Intelligence 40

Business Intelligence SOA Retail Strategy 40

Leveraging Organizational Knowledge

MAY 22, 2007

I can think possibly of: Information Systems (IS) support professionals. I have over 12 years experience in Information Technology and Systems Management with the Richemont Luxury Goods Group, with particular expertise in aligning technology with the business objectives. TCS KM maturity model Enterprise 2.0 will Web 2.0

Government 40

Government SOA Retail Social 40

Leveraging Organizational Knowledge

APRIL 9, 2007

There is also a significant degree of informal relationships between sales-associates or between them and their customers, with whom they build strong relationships over time. Often, a sale is made as a result of this informality. Capability/skill development is also a concern.

Strategy 40

Strategy SOA Retail Examples 40

Leveraging Organizational Knowledge

DECEMBER 5, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 December 2005 Why all this fuss about KM now? TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

APRIL 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 April 2007 Questions to Verna Allee on how to start a Value Networks analysis This week I attended a (tel. Very interesting.

Analysis 40

Analysis Network How To SOA 40

Leveraging Organizational Knowledge

DECEMBER 16, 2005

Richemont customers, as much as for any other organization, do have increasingly access to more specific on-demand and interactive information. I have over 12 years experience in Information Technology and Systems Management with the Richemont Luxury Goods Group, with particular expertise in aligning technology with the business objectives.

SOA 40

SOA Fashion Retail Network 40

Galido

JANUARY 25, 2017

IBM BPM(Business Process Manager) Advanced is an integrated platform for improving and analyzing business processes through case management and business process, analytics and Service Oriented Architecture (SOA). Provides unified view that develops tasks from different IBM process origins. What’s New In IBM BPM: IBM BPM v8.5.7

IBM 60

IBM SOA Mobile Applications 60

Leveraging Organizational Knowledge

APRIL 3, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. TCS KM maturity model Enterprise 2.0 Baird and J.

SOA 40

SOA Strategy System Business Intelligence 40

Leveraging Organizational Knowledge

AUGUST 29, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 29 August 2006 What if we tried to foresee what will follow the currently unfolding Knowledge Economy? who select what to use.

SOA 40

SOA Banking Strategy Resources 40