Leveraging Organizational Knowledge

JUNE 19, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 19 June 2007 Knowledge is only in our minds or not? TCS KM maturity model Enterprise 2.0 will Web 2.0 will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

FEBRUARY 16, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 16 February 2007 “Break the Mould” Check out this useful article in a Computing Business issue: [link].

SOA 40

SOA Strategy Tools Social 40

Leveraging Organizational Knowledge

JUNE 22, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 June 2006 Traditional strategies to improve efficiency are failing in the Knowledge Economy. will Web 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 8, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2006 The virtuous cycle of the Gift Economy « Everyone thinks of changing the world, but no one thinks of changing himself.»

SOA 40

SOA Social Strategy Network 40

Leveraging Organizational Knowledge

MARCH 5, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 March 2007 Organizational cultures not conducive to effective leveraging of knowledge. technologies. will Web 2.0

SOA 49

SOA Strategy Social Retail 49

Leveraging Organizational Knowledge

DECEMBER 18, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 18 December 2006 I am Time Magazines “Person of the Year” (*) ! (*) As millions of other web 2.0 enthusiasts. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

JANUARY 25, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 25 January 2007 Knowledge-driven, not simply customer-driven. At 9:58 AM , Peter-Anthony Glick said. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

NOVEMBER 30, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 November 2006 Personal Knowledge Management Yesterday, I attended a Knowledge Café in London arranged by David Gurteen ( [link] ).

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

OCTOBER 27, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? social tools have a major transformational positive impact in the workplace?

SOA 40

SOA Fashion Groups Strategy 40

Leveraging Organizational Knowledge

MAY 18, 2006

The “correct” level of information categorization depends on the tool, on the purpose and on the intended user community: Too much categorization adds unnecessary complexity and stifles creativity; too little leads to unproductive chaos. social tools have a major transformational positive impact in the workplace? will Web 2.0

SOA 40

SOA Strategy System Agile 40

Leveraging Organizational Knowledge

MARCH 31, 2007

Help people identify and use the most appropriate communication tool. Embed intelligence in systems, processes and tools. social tools have a major transformational positive impact in the workplace? social tools have a major transformational positive impact in the workplace? will Web 2.0 will Web 2.0

SOA 40

SOA Programming Strategy Social 40

Leveraging Organizational Knowledge

JUNE 2, 2006

Euro org are failing to effectively manage their IC I suppose I must thank you all Knowledge Management in IT Service Mngt BA Heathrow T5 training fiasco History of maths and knowledge sharing Latest trends for Intranet development A great workplace Are consulting firms partly to blame. TCS KM maturity model Enterprise 2.0 will Web 2.0

Business Intelligence 40

Business Intelligence SOA Trends Strategy 40

Leveraging Organizational Knowledge

MARCH 9, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 09 March 2006 Business Intelligence needs to get more strategic. TCS KM maturity model Enterprise 2.0 will Web 2.0

Business Intelligence 40

Business Intelligence SOA Retail Strategy 40

Leveraging Organizational Knowledge

MAY 22, 2007

The most telling case is the one affecting the separation of the “Labor” dept from the “Economy & Finance”, and its association with the “Social Relations” dept. In the Social Relations dept, it could hardly be more the opposite! For example, the team supporting the CRM application, a key tool for such a customer-focused objective.

Government 40

Government SOA Retail Social 40

Leveraging Organizational Knowledge

MAY 27, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 May 2007 Asking the right questions to assess an Organization’s culture. Do we know who’s who? will Web 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

MARCH 20, 2007

Euro org are failing to effectively manage their IC I suppose I must thank you all Knowledge Management in IT Service Mngt BA Heathrow T5 training fiasco History of maths and knowledge sharing Latest trends for Intranet development A great workplace Are consulting firms partly to blame. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

MARCH 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 March 2007 Knowledge-sharing for a Retail Manager In a retail company, who is at the centre of value generation?

Retail 40

Retail SOA Strategy Company 40

Leveraging Organizational Knowledge

DECEMBER 12, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 12 December 2005 The Human Capital Formation Click on diagram to enlarge. THE VIRTUOUS PROCESS OF HUMAN CAPITAL FORMATION.

SOA 40

SOA Retail Strategy Social 40

Leveraging Organizational Knowledge

DECEMBER 8, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2005 Open question: What does a flatter World mean in terms of organizational Knowledge Management? will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

DECEMBER 5, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 December 2005 Why all this fuss about KM now? It must be facilitated to find out what has been done and who has done it.

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

APRIL 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 April 2007 Questions to Verna Allee on how to start a Value Networks analysis This week I attended a (tel.

Analysis 40

Analysis Network How To SOA 40

Leveraging Organizational Knowledge

APRIL 30, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 April 2007 The search for the unified definition of Knowledge. I could not resist! I like your own attempt at synthesis.

SOA 40

SOA System Strategy Development 40

Leveraging Organizational Knowledge

APRIL 9, 2007

Capability/skill development is also a concern. This could be in the form of a CRM tool providing a sales-associate specific information about an unfamiliar but regular customer sitting in front of him/her. What is needed is therefore an apprenticeship-like solution associated (or better integrated) with the CRM tool.

Strategy 40

Strategy SOA Retail Examples 40

Leveraging Organizational Knowledge

DECEMBER 16, 2005

A Knowledge-driven organization is focused on providing all the knowledge tools and assistance each of its front-line collaborators could benefit from, in order to deliver a better service. social tools have a major transformational positive impact in the workplace? TCS KM maturity model Enterprise 2.0 will Web 2.0 will Web 2.0

SOA 40

SOA Fashion Retail Network 40

Galido

JANUARY 25, 2017

IBM BPM(Business Process Manager) Advanced is an integrated platform for improving and analyzing business processes through case management and business process, analytics and Service Oriented Architecture (SOA). This platform furnishes high collaborative work climate with increased social functionalities and using re-designed process portal.

IBM 60

IBM SOA Mobile Applications 60

Leveraging Organizational Knowledge

APRIL 3, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. Baird and J. TCS KM maturity model Enterprise 2.0

SOA 40

SOA Strategy System Business Intelligence 40

Leveraging Organizational Knowledge

AUGUST 29, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 29 August 2006 What if we tried to foresee what will follow the currently unfolding Knowledge Economy? will Web 2.0

SOA 40

SOA Banking Strategy Resources 40