Fri.Aug 03, 2018

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The AI Revolution in CX Measurement

Forrester IT

Let’s face it, most CX measurement programs could use a revolution – AI or other. Because CX measurement programs are: Crumbling: CX measurement relies too much on surveys. But transactional surveys capture only between 2% and 7.5% of interactions. And survey response rates are declining (not surprising, because firms flood customers with CX surveys that […].

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CTOvision Assessment on the Megatrend of Cloud Computing

CTOvision

There are seven key MegaTrends driving the future of enterprise IT. You can remember them all with the mnemonic acronym CAMBRIC, which stands for Cloud Computing, Artificial Intelligence, Mobility, Big Data, Robotics, Internet of Things, CyberSecurity. In this post we dive deeper into the first of these trends, Cloud Computing. We succinctly describe Cloud Computing as the scalable delivery of computational resources. [.].

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How Businesses Are Being Changed by Technology

Galido

Information Technology Blog - - How Businesses Are Being Changed by Technology - Information Technology Blog. The business world really didn’t change much for a century after the Industrial Revolution. Most people don’t think we’ll ever see this happen again though. In fact, technology is now developing, mutating, and adapting so fast you can’t help but be swept away by its progress.

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Reminder: Easy way to update your CTOvision newsletter distribution options

CTOvision

Dear readers, our newsletters leverage the highly regarded, user-focused Mailchimp service, which enables you to unsubscribe or change e-mail address or update your settings at any time. Our newsletters incclude: The Monthly CTOvision.com Tech Review provides a recap of the most significant trends sweeping the technology community in the prior month, plus insights into coming events and activities. [.].

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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4 Ways Technology Can Enhance Your Small Business

Galido

Information Technology Blog - - 4 Ways Technology Can Enhance Your Small Business - Information Technology Blog. Running a small business takes a lot of hard work, and there are many challenges you’ll have to overcome as you strive to grow your company. However, what will help you is getting onboard with all technology has to offer you and being willing to experiment with the latest updates and trends.

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Is Digital CIO the System Thinker Who can Understand Pattern Language

Future of CIO

The digital organization is the system. System = Pattern. The systematic view of Information Technology helps the management understand IT as a living system with a set of interdisciplinary practices for moving the business to a dynamic, iterative, integral and interactive digital flow. Thus, digital CIOs need to be the systems thinkers who can recognize pattern languages, understand the art and science of IT, practice engineer discipline and add more enriched digital context for the paradigm sh

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The Popular Quotes about “Creativity” in “Digital Master” Book Series

Future of CIO

"Digital Master” is the series of guidebooks (23+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advises on how to run a digital IT organization to unleash its full potential and improve agility, maturity, and provide the insight about Change Management.

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The Monthly “Change Insight” Book Tuning: Digital Change Management Scenario Aug. 2018

Future of CIO

Change is inevitable, organizational change has become a common practice within an organization, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. A digital transformation is achieved via dynamic Strategy-Execution-Change lifecycle management, though it is not all linear steps, but an iterative, ongoing and upgoing change continuum.