Spearline Testing

JANUARY 20, 2023

Call Quality Call center number testing is a vital component of any quality assurance planning framework The QA Mandate The overall customer journey is a complex lattice of touchpoints, with your call center representing one of the most important. Measure Results & Feedback. Automate where possible. New to Spearline?

Quality Assurance 78

Quality Assurance Analysis Telecommunications Training 78

Spearline Testing

JANUARY 7, 2021

“The demand for telecommunications services during the COVID-19 pandemic, for both business continuity and personal reasons, has never been greater.” Network providers adjusted to the increasing customer demand, prompting the Chinese government to label telecommunications an essential service.

Disaster Recovery 148

Disaster Recovery Telecommunications Quality Assurance Network 148

CIO Business Intelligence

JUNE 22, 2023

But you’ll also find a high demand for software engineers, data analysts, business analysts, data scientists, systems administrators, and help desk technicians. But you’ll also find demand for quality assurance, DevOps, technical support, and software sales engineers. Average salary: US$121,560 Increase since 2021: +2.9%

Industry 122

Industry Project Management Quality Assurance Engineering 122

Spearline Testing

OCTOBER 7, 2022

The fastest and most effective means of detecting any dialing issues is implementing a system of end-to-end, real-time call center number testing. Spearline’s Voice Assure suite of products does just that. Well-developed, customer-centric IVR systems have the potential for huge customer experience (CX) wins. Test your IVR.

Quality Assurance 134

Quality Assurance Tools Telecommunications Network 134

Spearline Testing

NOVEMBER 17, 2022

Dual-tone multi-frequency tones, or DTMF, is a nearly 60-year telecommunications mainstay recognized worldwide. Often referred to by its 1963 Bell System commercial name, ‘touch tone’, you interact with DTMF every time you’ press 1 for Sales’ on a telephone keypad. What is DTMF? New to Spearline?

Telecommunications 78

Telecommunications Quality Assurance Unified Communications Conference 78

Spearline Testing

SEPTEMBER 10, 2020

Our platform generates an International Telecommunication Union (ITU) industry-standard PESQ (perceptual evaluation of speech quality) score, which is an objective score of audio quality rather than the subjective MOS scoring.

Quality Assurance 78

Quality Assurance Network Telecommunications Tools 78

SecureWorld News

JUNE 2, 2022

Glenn Kapetansky, Chief Security Officer and Technology Capability Lead for Trexin Consulting, has a passion for building systems, organizations, and teams, and has done so across a number of business sectors, technologies, and roles.

Fractional CTO 86

Fractional CTO Quality Assurance Security Conference 86