CIO Business Intelligence

OCTOBER 12, 2023

This involves analyzing key metrics like resolution times, ticket volumes, knowledge base usage, and call data. The TOPdesk dashboard streamlines this process , making it easier to justify investments, even when budget constraints are at play. These metrics offer invaluable insights for continuous improvement.

Strategy 96

Strategy Airlines Knowledge Base Budget 96

Trends in the Living Networks

APRIL 21, 2008

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The joys of self-employment: 7 reasons to love being your own boss | Main | Launch of Living Networks - Anniversary Edition! My Enterprise 2.0

Network 60

Network Social Trends Media 60

Trends in the Living Networks

OCTOBER 26, 2007

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The State of the Nation in Australian emerging technology | Main | The emergence of the naked start-up – why are entrepreneurs behind corporations in creating the open economy?

Trends 60

Trends Network Google Industry 60

Trends in the Living Networks

FEBRUARY 20, 2013

While many clients simply want some numbers to unquestioningly stick into their budgets (a dangerous but common approach), economists are inherently limiting the potential value of their work to clients by leaving out the breadth of the analysis behind their views.

Knowledge Base 154

Knowledge Base Budget Analysis Financial 154

ForAllSecure

MAY 17, 2023

Well, unlike large organizations, small to medium businesses lack the full accompaniment of network defenses. But if there’s an advanced persistent threat or APT lurking on one of the small or medium business networks, how would that organization know. VAMOSI: Something has changed in the last five years, and demonstrably so.

Internet 40

Internet Insurance Security Virtualization 40