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How virtual assistants will build knowledge-based relationships based on trust

Trends in the Living Networks

However this also ties back to the themes of my first book on Developing Knowledge-Based Client Relationships , which I applied to customer relationships in Chapter 4 of my book Living Networks , illustrated by this diagram taken from the book on the left. Image : Ramón Salinero.

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Revolutionizing Education: The Future of Curriculum Development

Kitaboo

The very first step to achieving such educational goals is to modify the curriculum, develop the content, incorporate technology, and involve communities and networks. It is a dynamic process that is based on creating an effective framework depending on the needs of students, trends of the educational world, and feedback from teachers.

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Keynote at Cisco Insight 2010: Innovation beyond boundaries and the role of knowledge-based relationships

Trends in the Living Networks

I’ve always thought it anomalous that I had never done any work for Cisco, given its messages such as the Human Network are so aligned with mine, so I’m glad that connection has been made. Yes, it is absolutely an intensely networked economy. Yet the relationships that make up that network vary from tenuous to committed.

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Free chapters to four books on the future of relationships, networks, organizations and work

Trends in the Living Networks

The four books I have written so far – Developing Knowledge-Based Client Relationships , Living Networks , Implementing Enterprise 2.0 , and Getting Results From Crowds – are linked by a number common themes. It continues to be used by professional firms in developing their client relationship programs.

Network 84
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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. It makes the team member much more efficient.” The tech team is extremely agile.”

Retail 114
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How CIOs use AI to elevate CX services

CIO Business Intelligence

To create what he refers to as a hyper-personalization strategy, he’s using technology and data to develop a deeper understanding of the experiences that people have with TSB. As these developments continue, and as the firm starts to explore how AI can improve CX, he expects his IT department to work with a range of partners.

Banking 131
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How to shift to intent-driven automation

TM Forum

The idea of intent-based networking has been kicking around the telecoms industry since at least 2017. our recent report on intent in autonomous networks. such as how to incorporate resources and interfaces that are outside the intent-based components of the system.

How To 130