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2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

With wireless subscribers and enterprises alike expecting more personalized and value-added offerings, telcos have to adapt faster than their customers expect. Over time, however, new entrants and high mobile subscriber penetration led to the start of B2C saturation. By the end of this era, overall B2C sector growth began to slow.

B2C 182
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Verizon Business Group transforms customer and partner experience

TM Forum

With exponential growth came operational challenges due to a complex landscape spanning 10 lines of business as a result of reorganizing its wireline and wireless segments into a seamless enterprise. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

Groups 130
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Why being better partners will maximize CSPs’ opportunities

TM Forum

CSPs have a huge opportunity to create new complex products and solutions for the B2C market. a de-risking of the opportunity - CSPs preferred guaranteed wholesale revenues to uncertain B2C revenues. a lack of agility and flexibility to address these opportunities directly and tailor the offering to them. network-as-a-service.

B2C 130
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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The “new normal” brought on by the COVID-19 pandemic has accelerated the arrival of the digital economy and presents many exciting business growth opportunities for telecommunications in both consumer and enterprise businesses. Customers are becoming more sophisticated and more demanding of their experiences.? external_url.

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Startup founders at new 5G Open Innovation Lab explain how they’ve adjusted to the COVID-19 crisis

GeekWire

Taqtile builds enterprise AR software that makes everyone an expert by arming frontline workers with an intuitive tool to easily capture knowledge, perform complex tasks, and collaborate with remote experts in previously impossible ways. Taqtile founders Dirck Schou, CEO, and John Tomizuka, CTO. Headquarters: Seattle, Wash. capabilities.

Software 143
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CEOs’ top priorities for IT leaders today

CIO Business Intelligence

a real estate and parking investment, development, and operations company. That work also ties into another CEO priority: growth as the company competes in both the B2B and B2C space. CEOs increasingly know and understand that,” says RJ Juliano, senior vice president, CIO, and chief marketing officer of Parkway Corp.,

Survey 112
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Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

In China's Shanxi province, 5G has enabled a local coal mining enterprise to implement modern safety surveillance, with remote control and robotic inspections now possible more than 500 meters underground. Legacy systems are siloes, designed for different lines of business, such as B2C, B2B, and B2H, or mobile and fixed.

B2B 130