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Verizon Business Group transforms customer and partner experience

TM Forum

In the last decade, Verizon has grown to become one of the largest telecommunications companies in the world. With exponential growth came operational challenges due to a complex landscape spanning 10 lines of business as a result of reorganizing its wireline and wireless segments into a seamless enterprise.

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How 2 Australian sporting brands leverage human-centric digital innovation to drive new fan experiences in and out of the arena

CIO Business Intelligence

And with increasingly immersive technologies such as virtual reality, data-driven insight using artificial intelligence and creative video delivery coming to the fore, opportunities to unite digital with human-centred design principles to win in both physical and digital realms are growing.

Sports 94
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7 IT leadership hacks that deliver results

CIO Business Intelligence

Riley describes a company’s surroundings as the tools, platforms, and applications used to get the job done. The most important thing a tech leader can do is create the architecture that staff work with,” Riley says. After that, the architecture begins to shape not only your employees but also yourself and the entire organization.”

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What it’s going to take for advanced AI to reshape the enterprise landscape

CIO Business Intelligence

According to Infosys research, data and artificial intelligence (AI) could generate $467 billion in incremental profits worldwide and become the cornerstone of enterprises gaining a competitive edge. One in three companies, according to Infosys, are using data processes that increase the risk of bias in AI right now.

Infosys 52
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Transforming IT for digital success

CIO Business Intelligence

According to its 2023 research paper Total Enterprise Reinvention , “only 8% of companies are moving to adopt a strategy of Total Enterprise Reinvention.” Meanwhile, 86% are what Accenture deemed “transformers,” meaning they’re “transforming parts of their business rather than the whole.

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7 sins of digital transformation

CIO Business Intelligence

Few companies realize the role that organizational structure and culture play in driving transformation, and instead focus solely on the technology,” says Sunil Senan, SVP and global head of data, analytics, and AI at Infosys. Gartner’s data suggests that, without executive partnership, as many as 88% of CIOs are primed to fall short.

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Stakeholder management: Your guide to influencing project outcomes

CIO Business Intelligence

The payoff is significant, as having and executing a sound stakeholder management strategy can drastically improve individual, team, project, and company performance. We see the increasing need for stronger relationships, yet they’re often harder to build now,” says Mike Shaklik, partner and global head of CIO Advisory for Infosys Consulting.