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Sharing my life story from a virtual perspective

Trends in the Living Networks

Last week on The Virtual Excellence Show our scheduled guest was not able to make it at short notice, so I thought it would be a good opportunity for me to share my own life story and how it relates to the virtual. Hi, welcome to The Virtual Excellence Show. So I thought it’d be worth sharing my story of the virtual.

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3 examples of organizations improving CX with self-composed AI

CIO Business Intelligence

AI is a vast and exciting frontier, and you don’t have to hire a developer or bridge an internal capability gap to get started. A bank enhances CX, improves data protection, and reduces costs with AI-powered digital ID verification. Traditional identity verification methods like knowledge-based authentication (e.g.

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Exploring the future of investment management

Trends in the Living Networks

As I developed my expertise and experience in scenario planning, I saw there was an opportunity to apply scenario approaches to financial portfolio and risk management. In my book Developing Knowledge-Based Client Relationships , one of the key themes was that of adding value to client decision-making.

Financial 137
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Peer-to-peer banking - Trends in the Living Networks

Trends in the Living Networks

The principle is simple – you lend to individuals at interest rates based on their credit rating, and since you’re cutting out the bank as middleman, both lender and depositer get more attractive interest rates than they can get commercially. Banks are the archetypical intermediary, in this case between depositers and lenders.

Banking 83
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Sell-side banks become consultants - Trends in the Living Networks

Trends in the Living Networks

My case has largely been that financial markets salespeople need to build “knowledge-based” relationships with their clients, which requires salespeople to add explicit value to the decision-making processes of the fund managers they deal with. Free chapters) Implementing Enterprise 2.0 Free chapters) Implementing Enterprise 2.0

Banking 60
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Scenario planning: strategy for the future of global financial services

Trends in the Living Networks

True scenarios should have fully developed storylines that evoke the richness of how the scenario unfolds and could actually happen. Economic power is shifting to the major developing countries. The complete slide deck from my keynote is also available, though it needs the explanation as below. Demographic shift. Integration.

Financial 116
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Conversation with Harold Jarche: Sense-making in a networked world and personal knowledge mastery

Trends in the Living Networks

It was a delight to interview Harold for The Virtual Excellence Show , in the first proper voice conversation we’ve had. Ross: Welcome to the Virtual Excellence Show where every week we have conversations with amazing people about being excellent in virtual worlds and share plenty of other content around how to do that well.

Network 78