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India’s Budget 2023: What It Means For Financial Services And FinTechs?

Forrester IT

On that day, India’s Prime Minister tweeted, “This year’s Budget infuses new energy to India’s development trajectory”. Budget 2023 does aspire to create an empowered, inclusive, technology-driven, and knowledge-based economy […] I find that he was not far off the mark.

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Meta and Microsoft vets land $2.2M for startup building ‘shared brain’ developer platform

GeekWire

(Augmend Photo) A new artificial intelligence startup wants to help software development teams capture, store, and query their company data and knowledge. He also has experience developing AI products at Amazon and Microsoft. The startup is developing a chat bar for users to make natural language queries.

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Creating Knowledge-based CRM initiatives

Trends in the Living Networks

Increasingly, the key client programs applied in corporate and insitutional banking and the CRM initiatives implemented in retail and private banking are coming together. Click on the image to download Knowledge-based CRM Framework. The shift to online and data-driven relationships has facilitated that shift.

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How CIOs use AI to elevate CX services

CIO Business Intelligence

Banking on AI Kavin Mistry, head of digital marketing and personalization at TSB Bank, is another executive exploring how AI and machine learning (ML) can boost CX. For every customer, we want to offer an individualized banking experience.” We’re now knocking the ball out the park when it comes to customer satisfaction.”

Banking 131
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Generative AI usage gains traction among enterprises: McKinsey

CIO Business Intelligence

The findings also showed that the most commonly reported uses of generative AI are in marketing, sales, product development, and service operations.

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3 examples of organizations improving CX with self-composed AI

CIO Business Intelligence

AI is a vast and exciting frontier, and you don’t have to hire a developer or bridge an internal capability gap to get started. A bank enhances CX, improves data protection, and reduces costs with AI-powered digital ID verification. Traditional identity verification methods like knowledge-based authentication (e.g.

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Will financial advice be delivered primarily through Netflix-like subscription platforms?

Trends in the Living Networks

The “streaming giants” are using customer data to continuously and deeply understand preferences and develop hyperpersonalized recommendations. Of course the 80% of “new” wealth management clients will on average be less affluent than the industry’s current client base.

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