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Sharing my life story from a virtual perspective

Trends in the Living Networks

Last week on The Virtual Excellence Show our scheduled guest was not able to make it at short notice, so I thought it would be a good opportunity for me to share my own life story and how it relates to the virtual. Hi, welcome to The Virtual Excellence Show. So I thought it’d be worth sharing my story of the virtual.

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5 ways AI is showing promise as a decision-maker

CIO Business Intelligence

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Supply chain logistics Optimizing supply chains is a daunting task because of the number of variables involved.

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3 examples of organizations improving CX with self-composed AI

CIO Business Intelligence

A bank enhances CX, improves data protection, and reduces costs with AI-powered digital ID verification. Traditional identity verification methods like knowledge-based authentication (e.g. what’s your mother’s maiden name?”) Mark discovers that he is eligible for a semester studying abroad at the university’s London campus.

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Peer-to-peer banking - Trends in the Living Networks

Trends in the Living Networks

The principle is simple – you lend to individuals at interest rates based on their credit rating, and since you’re cutting out the bank as middleman, both lender and depositer get more attractive interest rates than they can get commercially. Banks are the archetypical intermediary, in this case between depositers and lenders.

Banking 83
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Exploring the future of investment management

Trends in the Living Networks

In my book Developing Knowledge-Based Client Relationships , one of the key themes was that of adding value to client decision-making. Virtually the same issues – including talent, pricing, fee transparency, active vs. passive management, and distribution structures – are being discussed today.

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Sell-side banks become consultants - Trends in the Living Networks

Trends in the Living Networks

My case has largely been that financial markets salespeople need to build “knowledge-based” relationships with their clients, which requires salespeople to add explicit value to the decision-making processes of the fund managers they deal with. Free chapters) Implementing Enterprise 2.0 Free chapters) Implementing Enterprise 2.0

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Scenario planning: strategy for the future of global financial services

Trends in the Living Networks

In addition, global economic growth is shifting to the virtual, and developing countries will gradually wean themselves from primary and secondary industries to be significantly based on knowledge-based services. The wildcard is the development of quantum computers, which would make all current bank encryption breakable.

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