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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

But is your organization doing all it can to ensure service delivery excellence? The following nine tips will help get your there. An IT organization that collects sentiment and acts on actionable, constructive feedback will always have more users that are fans rather than detractors.”

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The RACI matrix: Your blueprint for project success

CIO Business Intelligence

Learn why IT projects still fail at an alarming rate, beware the 10 project management myths to avoid , and find out how to pick the right project management methodology for your team. | They must complete the task or objective or make the decision. Enter the RACI matrix. RACI matrix rules and roles. RACI matrix rules and roles.

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The CIO’s guide to smarter vendor negotiation: 10 tips

CIO Business Intelligence

In an IT marketplace marked by turbulence, inflation, and economic uncertainty, the process of contracting with vendors for technology products and services has gotten significantly more challenging for CIOs. What’s more, technology contracts are often multilayered. Here are their top 10 tips.

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The Monthly “CIO Master” Book Tuning: “Walk the Talk” to Lead Changes May 2018

Future of CIO

“Walk the Talk” to Lead Changes & Innovation How can CIOs “Walk the Talks” to Lead Change and Digitalization Information permeates into every corner of the business and technology makes an impact on how we think, work, and live. Digital IT needs to become more dynamic and innovative.

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9 steps to streamline any business workflow

mrc's Cup of Joe Blog

How can you streamline your inefficient workflows? photo credit: Walter Benson via photopin cc How much time does your business waste on inefficient processes? Probably more than you think. Speed and agility are the name of the game. If your business moves slowly, you’re operating at a disadvantage.

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CIO Strategies: 5 tips for enabling the business

mrc's Cup of Joe Blog

Incorporating business agility practices in the organization can help them innovate faster, providing greater business value. Summary: The goal of any CIO or IT leader: Enable the business. Provide the business with the solutions they need to accomplish their goals. However, that’s a lot easier said than done. It’s so true.

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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

Thank you for your help building out the list!]. Hichert also conducts workshops on topics such as the future of transport and the future of migration, and she has trained the Joint Command of the South African National Defence Force on applying complexity thinking to decision-making. Summary list. Tanja Hichert. Geci Karuri-Sebina.

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