Remove Artificial Intelligence Remove B2B Remove Social Remove Virtualization
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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. That is why artificial intelligence (AI) is playing a key role in enhancing and personalizing customer communication in the contact center. and responding to customers’ moods and emotions.

IBM 118
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Top 10 Advantages of Content Distribution Platform

Kitaboo

It helps businesses distribute blog posts, emails, and social media content strategically, with features like scheduling, audience segmentation, and performance tracking. With its targeting options, businesses can reach a specific professional audience, making it valuable for B2B content distribution.

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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

However, the problem of identifying and predicting churn can differ between B2B and B2C customers. In this paper, we review a number of B2B churn prediction solutions from other domains, and draw lessons from B2C markets to prepare a framework for B2B churn prediction for India and South Asia markets. IBM blog figure 1.

B2B 130
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How Far has Face-Tracking Technology Come in 2016?

CTOvision

This is the technology behind Snapchat’s filters, impressive on mobile hardware, and it points to the most promising aspect of face-tracking technology: its implications for socializing in the digital sphere. That is exactly what Veeso is working on. Veeso is building a VR headset that tracks the wearer’s eye and mouth movement.

Social 150
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Try an AI hairstyle changer before defining your next look

Dataconomy

This versatile AI-driven beauty tool provides more than 15 virtual hairstyles to experiment with. Thanks to the app’s sophisticated AI, your chosen virtual hairstyles mesh seamlessly with your image, offering an accurate portrayal of how you’d look with the new style.

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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

Meeting the rising customer expectations and managing the CX is more and more challenging as they are more inclined to interact with companies in a social digital way. To do this successfully, cutting-edge technologies such as artificial intelligence and advanced data analytics have to be leveraged in the CX measurement system.

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Otter.ai is here to transcribe online meetings and other content for you

Dataconomy

uses artificial intelligence and natural language processing to generate accurate and searchable transcripts that you can edit, highlight, comment on, and export. It listens to an audio source, runs the speech through an artificial intelligence system, and outputs the text in a format that can be read, highlighted, and copied.

Meeting 77