CIO Business Intelligence
MARCH 6, 2024
Banking on AI Kavin Mistry, head of digital marketing and personalization at TSB Bank, is another executive exploring how AI and machine learning (ML) can boost CX. For every customer, we want to offer an individualized banking experience.” We’re now knocking the ball out the park when it comes to customer satisfaction.”
Trends in the Living Networks
FEBRUARY 13, 2006
The principle is simple – you lend to individuals at interest rates based on their credit rating, and since you’re cutting out the bank as middleman, both lender and depositer get more attractive interest rates than they can get commercially. Banks are the archetypical intermediary, in this case between depositers and lenders.
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Trends in the Living Networks
JANUARY 10, 2020
However from the advent of digital platforms, many private banks and wealth managers were surprised by the speed at which their High Net Worth clients chose to migrate to digital interfaces.
Trends in the Living Networks
NOVEMBER 28, 2011
Last week I spoke at the annual meeting of a division of a major bank. My response harkened back to my first book Developing Knowledge-Based Client Relationships. While there are a number of ways in which true knowledge-based relationships create value, in financial services the heart is in helping them to make better decisions.
CIO Business Intelligence
APRIL 1, 2022
My point here isn’t to poke fun at today’s buzziest tech terms, but to point out that the language, ensuing conversations, and general knowledge base about the most important migration in the history of humanity (i.e., Or is it the recently coined metaverse? human mathematicians) connected via telegraph.
Trends in the Living Networks
OCTOBER 26, 2005
My case has largely been that financial markets salespeople need to build “knowledge-based” relationships with their clients, which requires salespeople to add explicit value to the decision-making processes of the fund managers they deal with. Free chapters) Implementing Enterprise 2.0 Free chapters) Implementing Enterprise 2.0
Trends in the Living Networks
NOVEMBER 5, 2007
For the most current insights and trends in the living networks, follow @rossdawson on Twitter! Interestingly, they found no correlation between incentive schemes to support collboration and actual collaborative behaviors. Free chapters) Implementing Enterprise 2.0 Free chapters) Implementing Enterprise 2.0
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