Spearline Testing

FEBRUARY 13, 2023

Passing the test Call center KPI tracking often involves exhaustive call testing; voice call quality testing, call connection testing, remote agent connection testing , latency testing, and symmetrical and asymmetrical collaborative tool testing, to name but a handful. Net Promoter Score (NPS) This is the big one.

Quality Assurance 78

Quality Assurance Tools .Net Analysis 78

Spearline Testing

JANUARY 28, 2021

No agent wants to come to work to be blamed by their customers for having poor-quality calls. It all starts with providing excellent audio quality to your agents and customers for the best possible experience. It's time to start testing your numbers TODAY. Sign up now to book a demo of the Spearline Platform.

Quality Assurance 78

Quality Assurance .Net Survey Tools 78

Spearline Testing

SEPTEMBER 15, 2020

Dead air is encountered on off-net delivery of Warsaw toll traffic. Spearline’s Voice Assure - RealTime is a favorite tool for resolver teams. Spearline allows teams to verify, in real time, call connection, call quality, DTMF transmission, and CLI presentation.

Telecommunications 134

Telecommunications Quality Assurance Network Engineering 134

Spearline Testing

NOVEMBER 19, 2020

Don’t neglect audio quality. In a frenzy of activity, it could be easy to let quality slip, and research has shown that many retailers see their Net Promoter Score (NPS) dip during November and December. But during a time of increased competition for customers, maintaining quality is more important than ever.

Retail 147

Retail Quality Assurance .Net Travel 147

Spearline Testing

OCTOBER 1, 2020

No agent wants to come to work to be blamed by their customers for having poor-quality calls. It all starts with providing excellent audio quality to your customers for the best possible experience.

Quality Assurance 148

Quality Assurance .Net Network Company 148

Kitaboo

FEBRUARY 27, 2020

However, eBook distributors give you the benefit of reaching to the outlets (such as the library market) that you can’t get on your own, along with offering tools to optimize book sales and marketing. This factor will help you to cut down your time on contracting new markets, quality assurance, and pricing discrepancies if any.

eBook 103

eBook Retail Quality Assurance Apple 103

GeekWire

JULY 7, 2020

After working in quality assurance engineering and consulting, in 2014 he launched The Happy Crate, a monthly subscription box of marijuana-related activities, snacks and smoking accessories. “I love managing projects where I have resources,” he said, “and can experiment and try things.”. Photo courtesy of Paul Gambill).

Meeting 90

Meeting Quality Assurance Engineering Fashion 90