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ChatGPT, the rise of generative AI

CIO Business Intelligence

It was 2 years from GPT-2 (February 2019) to GPT-3 (May 2020), 2.5 Enterprise applications of conversational AI today leverage responses from either a set of curated answers or results generated from searching a named information resource. years to ChatGPT (November 2022), and only 4 months to GPT-4 (March 2023).

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Seattle healthcare startup 98point6 selling part of its business for $100M to Transcarent

GeekWire

Founded in 2020, Transcarent focuses on providing services to self-insured employers and offers virtual access to physicians through its app. Tullman previously took three other healthcare companies public as CEO: Enterprise Systems, Allscripts and Livongo. Transcarent previously used third-party contractors for care.

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What current service operation investment says about CSPs’ strategies

TM Forum

However, between 2020 and 2021 we saw categories such as order management and service assurance grow 6%, while service orchestration, product/service catalogs and revenue management (billing/rating/charging/partner) grew at 5%. As a frame of reference, overall OSS/BSS revenues have been growing at about 1-2% year-on-year for the last decade.

Strategy 130
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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

What we’re focused on is how we can up-level, upskill, those team members and move them into higher-value jobs, while at the same time push more automation across the enterprise.” As you can imagine, there were a lot of varying systems that were used to run the enterprise for those separate team members,” Ballard says. “We

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Microsoft to optimize process automation stack with Minit acquisition

CIO Business Intelligence

Microsoft has bought Minit, a developer of process mining software, to help its customers optimize business processes across the enterprise, on and off Microsoft Power Platform. Tasks performed by one actor (be it a human, a machine, or a software agent) fit together in a particular sequence to form a process. Process mining possibilities.

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The impact of 5G and cloud on telco capex and opex

TM Forum

The partnerships we are seeing between MNOs and hyperscale cloud service providers and the platform models being built with enterprises, systems integrators and infrastructure wholesalers are typical of the partner models of future techcos. Enterprise demand. But it is not all about the technology costs. 5G techco promises.

Cloud 130
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5G networks are blazing fast – charging needs to keep up

TM Forum

5G will help service providers get new products out faster for both consumer and enterprise customers. More than three-quarters of consumers plan to stick with business habits formed in the pandemic after the crisis ends, according to an August 2020 study by Accenture. Recent changes to consumers’ behavior will be permanent.

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