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Leveraging Organizational Knowledge: Questions to Verna Allee on how to start a Value Networks analysis

Leveraging Organizational Knowledge

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 April 2007 Questions to Verna Allee on how to start a Value Networks analysis This week I attended a (tel.

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CSPs make advances in assuring critical services

TM Forum

Service assurance, a key component of customer experience management (CEM), addresses how services - and the networks and applications supporting them - perform for customers. The maturity model helps define the path to this level of control from customer, service and network points of view.

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Leveraging Organizational Knowledge: ROI or no ROI for KM?

Leveraging Organizational Knowledge

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? Currently interim IT Director for Matches Fashion.

SOA 40
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Leveraging Organizational Knowledge: Content of my site

Leveraging Organizational Knowledge

I bring industry standard best practice to technology projects (PRINCE2 project management methodology practitioner and ITIL service delivery management framework).Currently Currently interim IT Director for Matches Fashion. TCS KM maturity model Enterprise 2.0

SOA 40
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Leveraging Organizational Knowledge: The Cultural Challenge

Leveraging Organizational Knowledge

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 July 2007 The Cultural Challenge Dear all, I have not posted here for a while, sorry.

SOA 40
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Leveraging Organizational Knowledge: Organizational cultures not conducive to effective leveraging of knowledge (cont.2)

Leveraging Organizational Knowledge

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 10 March 2007 Organizational cultures not conducive to effective leveraging of knowledge (cont.2)

SOA 40
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Leveraging Organizational Knowledge: Organizational cultures not conducive to effective leveraging of knowledge (cont.)

Leveraging Organizational Knowledge

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 March 2007 Organizational cultures not conducive to effective leveraging of knowledge (cont.)

SOA 40