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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Journey Beyond, a part of Hornblower Group, is Australia’s leading experiential tourism group. Journey Beyond is supporting its customer experience drive by integrating the CC solution with its CRM to develop omni-channel CX capabilities and build towards a 360-degree view of the customer. “We

Tourism 119
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Orbite begins the launch countdown for its commercial astronaut training programs

GeekWire

Protracted business negotiations led to delays in the development schedule, but the facility is currently set to open in 2026, Andrews said. “Working with a dozen high-net-worth individuals to put together a Starship mission is a tremendous undertaking,” he said.

Training 114
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Lynk & Co opens its first ‘Club’ for the 01 connected car

The Verge

But with tourism down and locals skittish about getting too close to strangers, the effectiveness of a space meant to attract large crowds is limited, even if the idea shows promise. To be successful, the company has to attract enough people willing to pay for its shareable cars and others looking to rent them. A new type of car company.

Social 98
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Here are all the winners of the 2020 Webby Awards

The Verge

Webby Award and Webby People’s Voice Award for Net Art : 150 years of Nature by IBM Research AI - Northeastern University. Reality (Video Series & Channels) : My People, Our Stories: Los Angeles by Al Jazeera Media Network (Arabic Net); Going From Broke by CracklePlus. Webby Award for Music : Bastille - Doom Days Web AR by Powster.

Film 95
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2021+ 9 themes for next year and beyond

Trends in the Living Networks

Globally, High Net Worth Individuals plan to allocate 46% of their portfolio to sustainable investing by 2021. AI should benefit people and the planet by driving inclusive growth, sustainable development and well-being.”. 45% of Americans would support a Universal Basic Income, including 69% of those under 30. Energy Flip.

Energy 148
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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

She has worked on projects about diverse issues such as water security, the future of energy, the future of youth, intelligent buildings, the development of cities over the next few decades, and planning for Egypt in 2030. Chung developed the curriculum and conducted training for the government’s in-house futures course, Futurecraft.

Study 148
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Sen. Ed Markey on the politics of technology

The Verge

He has been a proponent of net neutrality, first proposing a bill in 2005. So that’s the debate that I had with him over net neutrality. I introduced the first net neutrality bill 15 years ago, essentially after the 1996 Telecommunications Act passed, where I was the principal Democratic author. Nothing went wrong. MK: Right.

.Net 91