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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

Revenue of traditional services to consumers like voice, roaming, and SMS has been in significant decline, and the explosion of data volumes hasn’t brought massive revenue growth as expected. Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments. Some CSPs (e.g.,

Devops 163
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Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability. Himanshu, VBG Enterprise Architecture. :

Groups 130
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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The Catalyst project is a joint innovation program by Huawei, leading communication service providers (CSPs), and partners which harnesses the full power of AI to more accurately discover customer needs and context. . ” award for generating business value and deliverables for customer experience (CX) standards and best practices.

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Schrodinger’s Open Banking

CIO Business Intelligence

Pushed in part by an assault by upstart fintechs and non-financial tech giants like Google and Apple, North American financial institutions are turning to application programming interfaces (APIs) as a key way to reach new customers and compete. FDX: Industry-led financial data sharing. The competition is Toast.

Banking 98
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Schrodinger’s Open Banking

CIO Business Intelligence

Pushed in part by an assault by upstart fintechs and non-financial tech giants like Google and Apple, North American financial institutions are turning to application programming interfaces (APIs) as a key way to reach new customers and compete. FDX: Industry-led financial data sharing. The competition is Toast.

Banking 98
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3 certification tips for IT leaders looking to get ahead

CIO Business Intelligence

Typically, CIOs consider certifications as a means for training up IT staff on vital skills around key initiatives such as cybersecurity, data analytics, AI, or the cloud. For instance, a lot of IT leaders don’t know that data today has three streams — sciences, visualization, and engineering.

Insurance 122
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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. Can Data Analytics Stop India’s Telecom Churn Crisis?

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