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SAP 2024 outlook: 5 predictions for customers

CIO Business Intelligence

SAP customers have a lot to navigate in 2024. Here are five predictions about what will play out for SAP customers as the year goes on, along with follow-on effects and questions SAP customers will have to address in their wake.

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SAP faces breakdown in trust over innovation plans

CIO Business Intelligence

Ever since SAP CEO Christian Klein (pictured) told financial analysts in July that the company would only offer its latest AI and “green ledger” innovations to customers running its flagship S/4HANA ERP platform through its subscription-only, cloud-based Rise with SAP offering, the company has been on the back foot.

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SAP prepares to add Joule generative AI copilot across its apps

CIO Business Intelligence

By year-end, users of a couple of SAP applications should have the option to ask generative AI copilot, Joule, to help with their work — and the company plans to roll the feature out across all its applications one by one in the years to come. One of the unique aspects of SAP is it has a vast portfolio of applications,” Sandhu said. “We

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NASA overspent $15 million on unused Oracle licenses as it failed to track usage

CIO Business Intelligence

The report attributes the huge over-expenditure to vendor lock-in and NASA’s unwillingness to risk a license audit by Oracle because of its lack of visibility into software management. These challenges expose the agency to increased costs because of penalties for violations of software licensing agreements, the report showed.

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SAP cloud sales jump, fueling a rise in revenue

CIO Business Intelligence

Fueled by strong sales of cloud-based ERP software that more than offset a decline in revenue from on-premises applications, SAP revenue jumped in the third quarter compared to the year-earlier period, according to company’s quarterly financial report, released Tuesday. Total revenue for the quarter ending Sept. billion (US$7.72

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Florida Crystals concentrates SAP in hosting sweet spot

CIO Business Intelligence

That would have been an enviable situation for many of his contemporaries in the consumer packaged goods (CPG) industry — “Some have 20 or 30 different ERP solutions,” he says — but for Grayling, the 20% of the business still running on a legacy SAP product remained a source of discomfort, and something he wanted to change.

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Dear SAP Support – We’ve Grown Apart

CIO Business Intelligence

Dear SAP Support, I don’t think we should see each other anymore. Not only do you want me to migrate to HANA and S/4HANA, but you also want me to give up my perpetual licenses and replace them with subscriptions. You call it your “RISE with SAP” program. It’s not you; it’s me. No … wait … it’s mostly you. So, keep writing it.

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