Thu.Apr 11, 2019

Get Sirius About Customer Engagement Marketing

Forrester IT

In 2003, Fred Reichheld, who was by then a partner at Bain & Company, introduced a way of measuring how well an organization treats its customers. This metric also assessed how well a firm generates relationships worthy of loyalty.

.Net 179

The Secret to DevOps Success


Richard, an infrastructure and operations (I&O) leader at a large manufacturing organization, has been tasked by his CIO to develop an DevOps initiative to help the company better scale its software releases and updates. This is the first time that Richard is working on this type of initiative. He is unsure about how to approach it and concerned about being successful.

Devops 159

Marketing Cloud Vendors Pick Up Where CDPs Left Off

Forrester IT

The last couple weeks have been an exciting time for the customer data platform (CDP) category. At long last, major marketing technology vendors formally declared their intentions to get serious about managing and activating data for marketing.

Data 157

How can you be AI ready?


Organizations implementing AI have increased by 270 per cent over the last four years, according to a recent survey by Gartner. Even though the implementation of AI is a growing trend, 63 per cent of organizations haven’t deployed this technology. What is holding them back: cost, talent shortage?

Survey 113

Schema Evolution Patterns

Speaker: Alex Rasmussen, CEO, Bits on Disk

If you want to make your development team squirm, ask them about database schema changes or API versioning. Most development teams struggle with changing database schemas and updating API versions without breaking existing code. Alex Rasmussen is an expert in helping teams through these struggles. His talk will examine database schema changes and API versioning as two instances of schema evolution: how your systems respond when the structure of your structured data changes.

Introducing Forrester’s Consumer Energy Index: A Formula For Consumer Innovation Readiness

Forrester IT

CMOs’ ability to impress and influence consumers becomes more difficult with each new technology and experience that enters the market.

Energy 152

More Trending

What’s News In Food Tech? Data Tools Help Separate The Wheat From The Chaff

Forrester IT

Looking for a new data source to deliver differentiating insights? Yeah, you and everyone else. It’s not easy to find that local knowledge or the heads up about something that will drive business. There is more and more information out there. We’re constantly bombarded with news.

Tools 148

Yahoo data breach settlement effort reaches $117.5 million


Yahoo has once again attempted to settle a class-action lawsuit involving millions of users following one of the largest data breaches in history with a revised settlement figure of $117.5 million. On Tuesday, the proposed resolution to the lawsuit was made public. The revised figure of $117.5 million has been made in response to criticism made […]. Cyber Security News

Data 105

The Security Snapshot: 10-Year Challenge

Forrester IT

At the start of the new year, a meme called the 10-Year Challenge went viral. The premise is simple: Post a photo of yourself in 2009 and a photo of yourself in 2019 to highlight certain changes that may have taken place in that time.

Web threats affecting SMBs in 2019


How safe is my business online? This question goes through our minds quite a bit as we click around our emails, scroll various web pages, and consent to cookies that track our data. With a robust internet audience of over 4 billion active users, the web has turned into a playground full of data for cybercriminals. […]. Cyber Security News

Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

Why is implementing new frameworks, from SCRUM to self-organized teams, so much harder than understanding them? Roy Osherove has the solution. Tune in and learn to recognize what state your team is in, to support them accordingly, and to help them adopt the best practices given where they are today.

The Good, The Bad, And The Ugly Of Office Design

Forrester IT

Much of my research on Agile team working, developer spaces, and innovation labs is guided by my strong belief that even in the face of seemingly insurmountable problems, there are small changes within your control that you can make to just get started (whoever you are, whatever role you’re in).

Agile 132

As the connectivity of trucking fleets grows, so do cybersecurity risks


Connectivity is changing commercial truck fleet operations. While the development of autonomous heavy vehicles is still in early stages, fleet owners have been increasingly relying on “connected” trucks to improve their uptime, safety, fuel efficiency and tracking, among other things. But every connected technology — from telematics and remote diagnostics to in-cab software and on-board […]. Cyber Security News

Are You “Fit” Enough To Be Future Fit?

Forrester IT

We released Forrester Future Fitness just over a week ago and the good questions keep rolling in. People are intrigued, many of them for the reasons that motivated us in the first place to create the future fitness concept and tool. First things first, if you need an overview of what future fit is, I […]. age of the customer

Tools 94

Anatomy of a Cloud-Native Data Breach


Migrating computing resources to cloud environments opens up new attack surfaces previously unknown in the world of premise-based data centers. As a result, cloud-native data breaches frequently have different characteristics and follow a different progression than physical data breaches. Here is a real-life example of a cloud-native data breach, how it evolved and how it […]. Cyber Security News

The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

How to Deliver Workplace Safety Training on Mobile Devices


Why Is Workplace Safety Training Important? Safety training is an important part of the employee onboarding process. If there’s a mishap at your workplace and an employee gets hurt, s/he could file a lawsuit against you.

Mozilla adds fingerprinting and cryptocurrency mining protection to Firefox


Mozilla is adding a new feature to protect you against web annoyances in future releases of Firefox. The new feature is currently available in the beta version of Firefox 67, and the nightly version of Firefox 68. They will be available in the stable release of Firefox in a few weeks. The cryptomining and fingerprinting blocks […]. Cyber Security News

How to Avoid the Potential Security Risks Associated with Online Gaming?


Information Technology Blog - - How to Avoid the Potential Security Risks Associated with Online Gaming? Information Technology Blog. An online duel with your buddies always sounds fun. Even as a single player, you can find exciting virtual games.

Digital Reality is Ready to Roll

Information Week

If years of hype have left you skeptical, all signs now point toward reasons to believe that digital reality is ready for its transformative moment


Best Practices for Micro-Services Management, Traceability and Visualization

Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies

Moving to micro-services, or even working with distributed applications in a traditional environment, brings with it a host of interactions that are often difficult to understand. This session will provide an overview of service mesh, a review of the Istio service mesh itself, and dive into best practices and integration models for integrating the traceability model into a distributed application.

Executive dashboard best practices: 7 rules to follow

mrc's Cup of Joe Blog

Summary: Executive dashboards help business leaders get a clear view of their organizations at a glance. But, not all dashboards are created equal. How can you create effective dashboards for your executives? In this article, we explore a few best practices to follow when creating dashboards.

Data 52

Ensuring Compliance When Deploying a Self-Updating Application

Mick's IT Blog

In my list of recent security projects, I needed to ensure certain applications are present on systems by using SCCM application deployment. One of those applications was Dell Command | Configure. The issue with this application is the Dell Command | Update will update the application which in turn would register it as not installed to SCCM, thereby kicking off the installation again. That, in turn, would downgrade the application.

Dell 72

How Cloud Shifts Security Balance of Power to the Good Guys

Information Week

Cloud providers have the resources to fortify their data centers and hire armies of security pros, but they wield other powerful weapons to protect customer data

Cloud Playground Challenge

Linux Academy

Here at Linux Academy, we not only want to help you learn but also to see what you can do with your knowledge! That’s why we are introducing the Cloud Playground Challenge. This challenge is a way to show your skills while gaining between 2,000 to 10,000 gems to spend on special swag from our Swag Store ! So, what’s the challenge? We want to see you create your own Cloud Playground Project! It can be over whatever you want, as we want to see what interests you! But there is a catch.

Google Unveils Hybrid Cloud Platform Anthos

Information Week

The reveal at the Google Cloud Next conference opened the door for Google to play a bigger role in cloud transformation

Domains of Cybersecurity : A Brief Overview | Hacking into Cybersecurity

Linux Academy

Welcome back to the Hacking into Cybersecurity series. In our previous posts, we’ve focused more on helping you land a cybersecurity position. Here, we’re going to talk about one of the major topics we previously mentioned in passing: the domains of cybersecurity. Something we see happen in most organizations is that the domains are split into different departments under the security umbrella.

8 Challenges DevOps Faces Today

Information Week

DevOps adoption is growing - and facing some growing pains

The “Soul” of Digital Organization

Future of CIO

We are experiencing the major societal transformation from the industrial machine age with information scarcity to the digital era with knowledge abundance.

The Best “Progress” Quotes of “Digital Master” Apr. 2019

Future of CIO

" Digital Master ” is the series of guidebooks (27+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”

The Monthly “Unpuzzling Innovation” Book Tuning: Digital Innovation Pillars & Driving Forces Apr 2019

Future of CIO

Digital is the age of innovation. And innovation is what leads to differentiation. There are many ways to differentiate and, therefore, there are many ways to pursue innovation.