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How virtual assistants will build knowledge-based relationships based on trust

Trends in the Living Networks

I was recently interviewed for an article in CMO.com on major trends for marketers in the mobile space. Much of this is of course not new, I wrote about the rise of contextual search in 2011, and more recently about the massive opportunity for virtual assistants. However this requires trust in how that personal knowledge will be used.

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1&1 contracts Rakuten for German 5G Open RAN network

TM Forum

Germany’s 1&1 AG has given a fillip to Open RAN and the Rakuten Communications Platform (RCP) by contracting Rakuten Group to help build its new mobile network, which will be Germany’s fourth. Its choice of partner to build a virtualized Open RAN 5G network points to Rakuten’s potential to shake up the telecoms industry.

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AI bots for customer experience: trends, insights, and examples

CIO Business Intelligence

Customers may be open to the idea, but only 30% believe that chatbots and virtual assistants make it easier to address their service issues. Most still perform only extremely basic tasks and often mirror the poor practices of traditional IVRs. The customer accepts, the call ends, and the bot steps in via text/SMS.

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How Educators Capitalize on Digital Transformation in K12 Education

Kitaboo

Mobile-First Today, every student has a mobile phone, while not all students may not necessarily own a computer. Educators can maximize the outreach of their courses by leveraging the penetration and reach of mLearning by creating content that is delivered mobile-first. All the students need is an active internet connection.

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Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application - Trends in the Living Networks

Trends in the Living Networks

Arrington writes: A few years from now we’ll use our mobile devices to help us remember details of people we know, but not well. What is a certainty is that we will be using mobile social networks even more centrally to our lives than the role of Facebook and other browser-based social applications today.

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SCORM: What is it? A Complete Study

Kitaboo

You also want to ensure that the content is consumed efficiently and adds significant value to the consumer’s knowledge base. All eLearning material is shareable content that is shared virtually to share knowledge and information. to test the learner’s progress. What is SCORM? REQUEST DEMO READ MORE. You May Also Like.

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Mobiles leapfrog the fixed internet in Africa - Trends in the Living Networks

Trends in the Living Networks

One of the many insights on this fascinating trip was how mobiles are leapfrogging the Internet across Africa. Mobiles have already leapfrogged fixed line telephony across the continent. Now phone companies are taking the opportunity to offer mobile data services and internet access.