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It’s Time to Demystify Hybrid Clouds

CIO Business Intelligence

That’s the vision at Canada Jetlines , a startup airline that began with a cloud-native strategy. Pope is among the speakers at the Canadian CIO Future of Cloud Summit , taking place virtually June 8 and 9. Kicking off the summit, the futurist Anat Baron will preview the biggest technology trends in the post-pandemic world.

Cloud 120
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Customer Service Week and The Future of Work: Where Are We Headed?

The Investing Edge

Both of these groups require devices and applications that allow them to work in a productive and flexible, yet secure way. It’s no longer uncommon for employees to have enterprise-type applications at their fingertips, such as Slack or Box. Airlines are a good example of more complex, but necessary, customer support options.

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Why the Internet of Things is also Industry 4.0

The Investing Edge

Boeing now has a sensor in virtually every part of their new 787, and from all of those connected sensors, Virgin Atlantic expects to create more than half a terabyte of data from every flight, enabling performance metrics and service to be anticipated before a flight touches down, with any parts needed to be present upon landing.

Internet 105
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The importance of audio quality for contact centres

Spearline Testing

Imagine having frequent flyer membership of an airline and calling their premium club line only to be met with poor audio quality. You may be on a business trip and want to quickly make a last minute change to your return flight. And how could poor audio quality be affecting your contact centre? Customer experience.

.Net 60
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Navigating tomorrow: Role of AI and ML in information technology

Dataconomy

These companies are using AI and ML to improve existing processes, reduce risks, and predict business performance and industry trends. Recent applications like ChatGPT, Dall-E 2, and GitHub Copilot showcase the capabilities of machine learning in generating innovative content.

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The Hacker Mind Podcast: So You Want To Be A Pentester

ForAllSecure

Crawley: Pen testing is when you simulate cyber attacks, so you're not actually conducting cyber attacks because you have the consent of the owner of the network or the computer application that you're penetration testing, but within the rules that your client has given you. You are acting as your cyber attacker.

Network 52
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The Hacker Mind Podcast: So You Want To Be A Pentester

ForAllSecure

Crawley: Pen testing is when you simulate cyber attacks, so you're not actually conducting cyber attacks because you have the consent of the owner of the network or the computer application that you're penetration testing, but within the rules that your client has given you. You are acting as your cyber attacker.

Network 52