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Quality Assurance in Education: Editorial Oversight and Beyond

Kitaboo

Quality assurance in education serves as a crucial foundation, ensuring the delivery of impactful learning experiences for students. While most people associate quality assurance with editorial oversight, it goes beyond just that. Here are reasons why quality assurance in education is paramount.

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The Beginner’s Guide to Call Center Testing

Spearline Testing

Spearline’s Voice Assure Interstate is an automated, always-on testing tool that accomplishes that task by originating calls from any state and monitoring key call quality components, such as connectivity, voice quality, DTMF transmission, and CLI information. Test global numbers. Call us today for a free demo.

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DTMF issues have nowhere to hide with toll free and local number testing

Spearline Testing

At Spearline, we generate in-country calls that connect to your IVR menu and enter a conference call or connect to a contact center. You can verify DTMF functionality across our entire Voice Assure product platform. Call flow is monitored to determine if the call connects to the correct department or conference call.

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Spotlight on Cybersecurity Leaders: Glenn Kapetansky

SecureWorld News

For more than 20 years, Glenn has advised senior executives and built teams throughout the delivery cycle: strategy, architecture, development, quality assurance, deployment, operational support, financials, and project planning. Continue to follow our Spotlight Series for more highlights from leaders in cybersecurity.

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Technical interviewing startup Karat reaches $1.1B valuation as another unicorn emerges in Seattle

GeekWire

The tech: The startup uses a network of vetted interviewers who run the interviews via video conference, using a question format and scoring rubric based on research and analysis done by Karat. The companies receive feedback on the top qualified applicants, based on Karat’s diligence, as well as insights about their hiring process. .

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Salesforce cuts 1k jobs, including some at Tableau, vows to keep hiring while ‘reshaping’ company

GeekWire

Tableau CEO Adam Selipsky, left, and Salesforce CEO Marc Benioff, right, at the Tableau Conference in Las Vegas in 2019. GeekWire Photo / Todd Bishop). Salesforce is cutting jobs after reporting record earnings, creating “shocked disbelief” inside the company, one newly laid-off Seattle employee tells GeekWire.

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Strategies for Effective Crisis Management: Lessons for K12 CEOs

Kitaboo

By issuing prompt public statements, holding press conferences, and collaborating with authorities, they not only managed the crisis effectively but also preserved their reputation as a trustworthy company, setting a gold standard in crisis communication.