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10 top enterprise service management systems—and how to choose

CIO Business Intelligence

What is enterprise service management? Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales. Benefits of enterprise service management.

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MicroSoft: Still dominating in enterprise office automation

CTOvision

All enterprise professionals should continue to track MicroSoft ( NASDAQ:MSFT ). We focus most of our energy tracking smaller, more disruptive firms since most enterprise technologists will know how to get updates on MicroSoft, but like the other Tech Titans we track we have to keep an eye out for surprises. Bob Gourley.

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IntelliDyne’s ITAC Published Top 10 Tech Trends In 2015 For Government Enterprise Infrastructure Management

CTOvision

IntelliDyne’s ITAC is a thought leadership council focused on promoting innovation in Enterprise Infrastructure Management and technology solutions in government, comprised of IntelliDyne senior technologists and enterprise architects. Learn more at www.intellidyne-llc.com. Related articles.

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Don’t gamble with your identity verification practices

CIO Business Intelligence

But casino gaming companies MGM Resorts International and Caesars Entertainment were caught short in this area in recent weeks by hackers using identity-based and social engineering attacks that spoofed identity to gain access to secure systems. It sounds simple, but it could be a hedge against similar social engineering and phishing hacks.

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Custom eBook Reader App: Your Brand, Enhanced Reading

Kitaboo

A white label branded eBook reader app is a platform that has been developed by third-party developers but leased/licensed to other enterprises for use. Guide: Know How to Create an Interactive eBook Download Now! For example, eBooks can be connected with popular note taking apps or to social media for quick sharing.

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What LinkedIn learned leveraging LLMs for its billion users

CIO Business Intelligence

With more than 1 billion users globally, LinkedIn is continuously bumping against the limits of what is technically feasible in the enterprise today. For the business- and employment-focused social media platform, connecting qualified candidates with potential employers to help fill job openings is core business.

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Introducing the GenAI models you haven’t heard of yet

CIO Business Intelligence

Ever since OpenAI’s ChatGPT set adoption records last winter, companies of all sizes have been trying to figure out how to put some of that sweet generative AI magic to use. Many, if not most, enterprises deploying generative AI are starting with OpenAI, typically via a private cloud on Microsoft Azure.