ComputerWorld Consumerization IT
FEBRUARY 27, 2018
The idea of “unified communications” sounds good in theory. This is increasingly the case as we’ve seen innovation in enterprise technology accelerate over the last decade. I mean, who wouldn't want to have only one vendor to worry about for email, phone, instant messaging, calendar, contacts, office software and storage.
CIO Business Intelligence
JUNE 21, 2022
In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Features such as Cases that offer collaboration tools are table stakes in today’s competitive contact center environment.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ComputerWorld Consumerization IT
FEBRUARY 27, 2018
The idea of “unified communications” sounds good in theory. This is increasingly the case as we’ve seen innovation in enterprise technology accelerate over the last decade. I mean, who wouldn't want to have only one vendor to worry about for email, phone, instant messaging, calendar, contacts, office software and storage.
CIO Business Intelligence
AUGUST 8, 2022
When we look ahead at the key trends shaping the next 12 months, decentralised, secure, cloud-based solutions are enabling businesses of all sizes to adopt technologies that have been deployed successfully by larger enterprises. Business nbn™ Enterprise Ethernet delivers fibre straight to your business premises. billion by 2030.
Spearline Testing
NOVEMBER 5, 2020
Drawing a comparison between COVID-19 and the 1918 influenza outbreak, which left 50,000,000 people across the globe dead, the novel Coronavirus has left millions across the globe jobless, and those who remain employed in any sort of enterprise setting have seen a shift in the way they work. ” *Article originally published on UCToday.
GeekWire
JANUARY 12, 2022
“We feel that too many enterprises are flying blind when it comes to building and maintaining their workforces,” Gupta said. ” The people: Gupta is a former technical assistant to Bill Gates who previously led Microsoft’s Unified Communications Group. .
Network World
SEPTEMBER 8, 2016
Over the past few years most organizations have significantly increased their reliance on the Internet, primarily due to the outsourcing of utility applications like email, unified communications, ERP, CRM, etc. to SaaS providers. This is due to the fact that direct access at every branch introduces compliance issues.
Expert insights. Personalized for you.
68 
Let's personalize your content