article thumbnail

The change management Informatica needed to overhaul its business model

CIO Business Intelligence

When we were taken private in 2015, we were a traditional software vendor, but the market was starting to embrace the cloud. Many of our customers had already started to move their applications and it made sense they would want to transition to data management in the cloud as well. So what’s the change management lesson here?

article thumbnail

Q&A: NY Life exec says AI will reboot hiring, training, change management

Computerworld Vertical IT

In 2015, New York Life Insurance Co. began building up a data science team to investigate the use of predictive models to improve efficiency and increase productivity. There were quite a few deployments of predictive models across the company with a little artificial intelligence to aid in automation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Toyota transforms IT service desk with gen AI

CIO Business Intelligence

In 2014, Toyota Motor North America operated separate headquarters for sales and manufacturing, but in 2015, under the mantra, “One Toyota,” the company brought them together in Plano, Texas. “As Artificial Intelligence, Change Management, Employee Experience, Generative AI, ICT Partners, IT Leadership, Robotic Process Automation

article thumbnail

How digital turned Nationale-Nederlanden into an omnichannel company

CIO Business Intelligence

And for the past eight years, in an environment that’s increasingly changing and demanding, it’s been on a digital transformation journey to refine its customer service and generate proposals more adapted to its needs. Artificial Intelligence, Change Management, Digital Transformation, Insurance Industry, IT Strategy

Company 128
article thumbnail

United Airlines gives employees the digital tools to make customers happy

CIO Business Intelligence

Our goal is to improve the entire travel process from when you plan a trip to when you plan the next trip,” says Birnbaum, who joined the airline in 2015 and became CIO last July. It is important for companies to invest in change management, but you need less change management if you give employees tools that they really want to use.”

Airlines 128
article thumbnail

"Cloud Musings" Joins Dell Content Provider Network

Cloud Musings

Cultural, legal and political change management challenges within this industry remain paramount; In retail cloud implementations have been mostly IaaS or PaaS solutions. There are, however, significant differences across industry verticals on how these technologies can or should be implemented.

Dell 170
article thumbnail

CIO Australia Webinar: Overcoming Barriers to Application Modernisation with SAP

CIO Business Intelligence

Ventia itself was formed back in 2015 through the merger of latent contractor services, Thiess Services and Vision Stream, further underscoring the integration challenge. You know, there’s a lot of change management required there as well. But the board took some convincing given the task was much more than a ‘lift and shift’.

SAP 98