Black Hat Buzzword Bingo 2017

Forrester IT

artificial intelligence (AI) business technology (BT) digital disruption industry event information security machine learning security & risk word of mouth marketing & viral marketing Black Hat 2017 buzzword hype Security & Risk

2017: A year in review (and a preview of 2018)

Eric D. Brown

2017 was an interesting year for me. months of 2017 traveling around the Southwest (we spent the time in Colorado and New Mexico). One thing I noticed that was a bit different in 2017 than in previous years: organizations are more ‘data smart’ than they used to be.

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Retailers’ CX Slips In 2017

Forrester IT

In 2017, we saw both traditional and digital-only retailers’ CX quality slip. […]. Across industries, improvement in CX leads to growth in total revenue. Facing stiff competition on- and off-line, retailers need to invest in superior CX to differentiate themselves and foster the loyalty of empowered customers. However, consumers tell us that the opposite is happening. customer experience customer experience index (CX Index) emotion online retail retail

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Top 10 cyber crime stories of 2017

Computer Weekly

Here are Computer Weekly’s top 10 cyber crime stories of 2017


Join Our 2017 Search And Digital Marketing Survey

Forrester IT

Search marketing has become more complex than ever before, and 2017 was no different. I am pleased to announce that Forrester and SEMPO (Search Engine Marketing Professional Organization) are partnering to field a Search And Digital Marketing Survey to understand search marketing and other digital marketing initiatives. This survey will look into the challenges, tasks, […

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Top 10 cloud stories of 2017

Computer Weekly

Here are Computer Weekly’s top 10 cloud stories of 2017

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DIR 12-15-2017

Computer Weekly

DIR 12-15-2017. Tweet.


Top "Cloud Musings" Posts For 2017

Cloud Musings

Jackson 2017 ) Follow me at [link ( This content is being syndicated through multiple channels.

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Welcome to 2017: The year of #DevOps

Forrester IT

We are eager to announce a beacon of light to help penetrate the post-holiday fog: Forrester's DevOps Benchmark Survey for 2017 is officially live! Pivotal to many of our reports, this is your opportunity to shape our research, including our upcoming report "Six Trends That Shape DevOps Adoption In 2017 And Beyond.". All participants can receive an executive summary of the results of the survey after it closes on February 13, 2017.

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Top 10 broadband stories of 2017

Computer Weekly

Here are Computer Weekly's top 10 broadband stories from 2017


The Game of Clouds 2017

Cloud Musings

Jackson 2017 ) Follow me at [link The AWS Marketplace is growing at breakneck speed, with 40% more listings than last year! This and more insights were revealed when CloudEndure used their custom tool to quickly scan the over 6,000 products available on AWS Marketplace.

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Web Summit 2017 Points Toward A More Reflective Tech Crowd

Forrester IT

Web Summit 2017 took place from November 7 to 9 in Lisbon. It can come across as a chaotic event without any clear direction, and, as at last year’s Web Summit, there was no single overarching theme. But this is its very strength. Web Summit throws an extremely wide spectrum of topics at you.


Reflections from HPE Discover 2017

Forrester IT

From June 4 - 6, 2017, Hewlett-Packard Enterprise hosted an Analyst Summit in hot Las Vegas as part of their HPE Discover 2017 event. I have seen HP split into both HPE and HP Inc creating two powerhouses and then again spin-merge their services teams into CSC (now DXC) and HPE Software into Micro Focus finalized by September 1, 2017.

Bosch Connected World 2017 – Lessons From IoT Practitioners

Forrester IT

In March 2017, Bosch hosted its annual internet-of-things (IoT) conference, Bosch Connected World (BCW), in Berlin. With Paul Miller. Since last year, the event has doubled in size, attracting 2,500 attendees from businesses and vendors. This jump reflects the growing interest in IoT.

Check Out: The Forrester Wave: Continuous Integration Tools, Q3 2017

Forrester IT

The new Forrester Wave™: Continuous Integration Tools, Q3 2017 for application development and delivery (AD&D) professionals is now live! Forrester survey data indicates most developers (67% of 2,000 developers surveyed) use CI tools as part of their software development process, but only 17% use them daily. Does your team fall within this 17%? Or, do you use […]. continuous delivery

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Introducing The 2017 Search Marketing Agencies Wave

Forrester IT

I am pleased to announce that the new Forrester Wave: Search Marketing Agencies, Q4 2017 report is now live! This report looked at the 12 most significant search marketing agencies in today’s market. This year’s Wave evaluation uncovered a market in which four agencies — Performics, Merkle, 360i, and iProspect — emerged as Leaders. Five […

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Seven Trends and Predictions for 2017


Seven Trends and Predictions for 2017. With that in mind, here are my on-the-record predictions for 2017. Prediction: Self-driving cars will complete trials in 2017. Prediction: Internet of Things will move off the hype list and become a dominant technology in 2017.

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The US Banking Customer Experience Index, 2017

Forrester IT

In this year’s Customer Experience Index, Forrester ranked and measured CX quality of 28 US direct and traditional retail banks brands. The research is based on Forrester’s CX Index methodology, which measures how well a brand’s CX strengthens the loyalty of its customers.

Hot products at VMworld 2017

Network World

VMworld 2017 Image by Thinkstock/VMware VMworld 2017 is underway in Las Vegas, where IT pros are converging to learn about the latest in enterprise cloud, virtualization, security, and software-defined data center technologies.

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Most influential women in UK tech: The 2017 longlist

Computer Weekly

Every year, Computer Weekly asks the technology industry to nominate who it thinks are the most influential women in UK tech – here is the 2017 longlist

2017 DBIR Report

IT Toolbox

ve just been reading the 2017 version of the Verizon Data Breach Investigations Report (DBIR

Report 109

Best of VMworld 2017 Europe User Awards: The winners

Computer Weekly

Find out who won what, including the best of show prize, at the 2017 VMworld Europe User Awards in Barcelona


2017 Saw Record-Breaking Breaches – And There’s More Where That Came From In 2018

Forrester IT

In late 2016, the security and risk team at Forrester made its annual predictions for 2017. Although in 2017 the US didn’t suffer another breach on the […]. Let’s take a quick look at how we did. Prediction No. 1: The incoming Trump administration would face a cybersecurity crisis in its first 100 days. What happened. prediction security & risk

Best of VMworld 2017 Europe User Awards: Shortlist announced

Computer Weekly

Find out who made the shortlist for this year's Best of VMworld Europe User Awards, with the winners set to be announced on Tuesday 12 September 2017


Mobile World Congress 2017: Observations Regarding The Main Enterprise Themes

Forrester IT

In my opinion, the biggest themes at MWC in 2017 that are relevant for enterprise customers were the internet of things (IoT), artificial intelligence (AI), platforms, collaboration, and connectivity.

Mobile 239

What can be hacked in 2017

IT Toolbox

This post looks at some of the devices or things that can be hacked in 2017


Expectations And Suggestions For Mobile World Congress 2017 Visitors — From An Enterprise Angle

Forrester IT

Between February 27 and March 2, 2017, Mobile World Congress (MWC) will once again take place in Barcelona. From an enterprise perspective, I expect that during MWC 2017: Read more. Photo: Bergman Group.

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CX Europe 2017: Breakaway Customer Experience

Forrester IT

As a CX professional, you’ve surely designed and delivered some experiences you’re proud of, but does your company do it reliably, time and time again? Next month at Forrester’s CX Europe Forum in London, I’ll be joined by 600 CX leaders and innovators to focus on precisely that: How to achieve breakaway CX by transforming […]. customer centricity customer experience customer experience management financial services retail user experience

Retail 169

OpenWorld 2017: Ellison declares autonomous database 'revolutionary'

Computer Weekly

Oracle’s Larry Ellison claims revolutionary cast for autonomous 18c database at the supplier’s 2017 OpenWorld conference in San Francisco

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Voting open: vote now for the most influential woman in UK technology 2017

Computer Weekly

Who deserves the title of Most Influential Woman in UK Technology for 2017? Submit your vote here


Nominations open: Most influential women in UK technology 2017

Computer Weekly

Computer Weekly’s 2017 awards for the most influential women in UK technology are now open for nominations


Four Vendors Lead in The Forrester Wave: Enterprise Mobility Management, Q4 2017

Forrester IT

Our recently released Forrester Wave: Enterprise Mobility Management, Q4 2017 uses 26 criteria to evaluate the top 13 mobility management solutions on the market today. Unlike in year’s past, this year’s analysis reveals that a unified approach to device and app management is now feasible. Organizations looking to improve employee experience and simplify management can […].

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The US Customer Experience Index For 2017: CX Quality Worsened

Forrester IT

This year’s Customer Experience Index report for US brands revealed a CX leadership gap — not a single brand has risen to the top of our rankings and continue to move upward. The report is based on Forrester’s CX Index™ methodology, which measures how well a brand’s CX strengthens the loyalty of its customers. We revealed the […]. customer experience customer experience index (CX Index

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