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The Future Of B2B Mobile Enterprise Services

Forrester IT

Business-to-business (B2B) ecosystems facilitate the continuous exchange of information and collaboration. B2B ecosystems will play a central role for all businesses because they form the basis for redefining approaches toward innovation, knowledge management, supply-chain optimization, product development, sales, and marketing. Mobility will be a central enabler for these B2B digital ecosystems. Read more Categories: #B2B. B2B customer experience.

B2B 286
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CSPs strengthen B2B security offerings

TM Forum

The deal is seen as strengthening the operator’s security capabilities in Europe, including cyber threat intelligence and ethical hacking, as well as boosting its presence in the Swiss B2B market.

B2B 130
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Redefining a digital B2B sales experience

TM Forum

After all, B2B customers today expect personalized, intelligent, and seamless engagement at any and every point in their journey. Learn how operators can digitally transform the customer lifecycle, remove operational complexity, improve business agility, and grow customer value.

B2B 130
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A new approach to B2B customer segmentation

TM Forum

service providers (CSPs) back as they seek to evolve and expand their B2B. All of this means their supporting infrastructure must be flexible enough to empower dynamic segmentation, agile enough to pivot to new opportunities, and adaptable enough to build fresh, engaging experiences.

B2B 130
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Discovering value in B2B and B2B2X ecosystems

TM Forum

Some digital offerings, like entertainment and gaming, could monetize untapped B2C opportunities, but the lucrative B2B segment offers the greatest opportunity to help industry verticals differentiate and tap into high-margin revenue streams. Agility.

B2B 130
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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place.

B2B 130
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Agile Marketing: Cui Bono?

Forrester's Customer Insights

There’s no mystery as to who benefits from agile marketing adoption. Agile B2B Marketing SiriusDecisions Research Best-in-Class Processes and Agile Marketing

Agile 32
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My API Story: A foundation for flexibility and agility

TM Forum

Enxoo is a rapidly growing software vendor, delivering unique BSS solutions that are built on the Salesforce platform and tailored to the needs of wholesale & B2B telecoms.

Agile 130
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Telecom Argentina builds agile business on Cloud Foundation

TM Forum

One of the first and most difficult steps in creating a new agile service culture was to ensure our teams had the right mix of skills. TM Forum frameworks allowed us to develop practices to accelerate agile models to integrate Telecom Argentina with suppliers, customers, and partners.

Agile 130
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In An Agile World, Who Needs B2B Marketing Planning?

Forrester Digital Transformation

B2B marketing teams are under pressure to […]. With a fiercely competitive business landscape, organisations have pushed the gas pedal to raise their growth momentum. New technologies and tech disruptions are mandating newer ways of working.

B2B 15
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How To Become Self-Aware of your B2B eCommerce Digital Maturity

Forrester's Customer Insights

The B2B C-suite is demanding you accelerate your digital transformation. age of the customer agile commerce B2B B2B ecommerce customer experience maturity digital transformationNearly half of businesses are digital beginners. The other half are eating their lunch. Find out where you stand and what you need to do to defend yourself. This means you face more pressure to show progress and benchmark your maturity. My newly released […].

B2B 39
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Shopify Buys Handshake To Boost B2B Commerce Chops

Forrester's Customer Insights

Shopify is widely known as a B2C/DTC platform, and its Shopify Plus offering is aimed at a B2B audience. Handshake brings Shopify a more advanced set of B2B capabilities. Handshake was listed in “The Forrester Wave™: B2B Commerce Suites For Midsize […]. age of the customer agile commerce application development methodologies B2B ecommerceOn Thursday, May 23, TechCrunch broke news that Shopify quietly acquired Handshake.

B2B 33
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Agile CMS Moves The Market Beyond Headless — The Just-Released Forrester Wave™ Evaluation

Forrester's Customer Insights

Agile content management systems (CMSes) build on the momentum of nearly 30 years of delivering modern, digital, internet-powered experiences. Make no mistake, though, agile CMS is more than […].

Agile 32
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Power Your Digital Ecosystems With Business Platforms

Forrester IT

" Platforms " are fast becoming all the rage in the B2B context. A big driver for platforms in the B2B context has been the success of consumer-focused platform businesses like Amazon, Uber, or Airbnb. Although the reality of B2B platforms looks more mundane than the hype, platforms in the B2B context offer real benefits to ecosystem participants. Business platforms support: Read more Categories: B2B. B2B CIO Digital Transformation ecosystem platform

Agile 260
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In Conversation: Software intensive networks framework to fast track the roll out and integration of 5G and next generation networks, to achieve business agility

TM Forum

Establishing an intelligent network operations platform (iNOP) for 5G networks, new B2B services and for modeling vendor independent services. In this video, Rajiv Papneja, SVP & Head of Cloud & Network Services (CNS) Practice, Prodapt. is joined by.

B2B 130
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This Year’s B2B Summit Sales Enablement Track — “How’d We Do?” And “What Comes Next?”

Forrester's Customer Insights

Enablement practitioners proved to be incredibly innovative and agile when making the shift to working remotely in 2020. Sales Enablement SiriusDecisions Research

Agile 32
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Ascent B2B IT Forum – Next-Gen Enterprise Tech: How AR & VR are Pushing New Boundaries

The Investing Edge

Last week, Ascent hosted our 9th B2B IT Forum on AR and VR as it makes its way from obscurity to mainstream. But a small, agile team has the opportunity to learn AR and create the newest Amazon or eBay.” 2 016 marked the year that augmented and virtual reality (AR/VR) made it out of research and development labs and became a consumerized – and widely recognized – technology.

B2B 70
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Ascent B2B IT Forum – Next-Gen Enterprise Tech: How AR & VR are Pushing New Boundaries

The Investing Edge

Last week, Ascent hosted our 9th B2B IT Forum on AR and VR as it makes its way from obscurity to mainstream. But a small, agile team has the opportunity to learn AR and create the newest Amazon or eBay.” 2 016 marked the year that augmented and virtual reality (AR/VR) made it out of research and development labs and became a consumerized – and widely recognized – technology.

B2B 70
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5G core: Exploring CSP approaches

TM Forum

They are agnostic to the underlying cloud infrastructure, allowing extreme agility, flexibility, and scalability. This ecosystem will be capable of providing the next generation of B2B and B2C service models.

B2C 200
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Blick voraus: Was europäische Entscheider in 2021 erwarten dürfen

Forrester's Customer Insights

Age of the Customer Agile B2B Marketing B2C Marketing Commerce Customer Engagement customer experience customer-centric design Europe privacy

Agile 31
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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments. Expose IT core capabilities to improve business agility and accelerate service innovation.

Devops 228
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Impressions From Alibaba’s Computing Conference

Forrester's Customer Insights

Alibaba has become one of the world’s most fascinating and cutting-edge technology businesses — and is key to understanding where the digital era is heading.

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2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

To be successful beyond B2C, telcos will need to continue to expand into the B2B market and become ecosystem service providers. will come from B2B. This time, it’s the B2B market that will be the business driver. will pave the way for a flourishing B2B ecosystem.

Industry 164
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Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

At the same time, carriers continue exploring 5G in B2B markets, particularly in China. In Europe, for example, Mobile Private Network (MPN) requests a 5G B2B operation support system (OSS) with pre-integration, quick deployment, and fast provisioning.

B2B 130
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What Brought Me Back To Forrester: Our Market-Leading Engagement Around Emerging Technologies

Forrester's Customer Insights

It is such a pleasure to be back at Forrester, especially now when our firm is actively embracing and helping you, our customers, leverage new technologies to innovate and differentiate your business. After three years leading technology strategy and market development for Microsoft Azure and Equinix, what brought me back were three things: The value […].

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Lumen imagines ‘what if’ to transform into a techco

TM Forum

“Business and IT teams are tightly aligned; Agile and DevOps are the underlying, fundamental delivery model; and they operate on modern platforms.” What if we were able to deploy Agile at scale with a standardized DevOps delivery model? Scaled Agile Framework (SAFe).

B2B 130
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Why an omnichannel strategy is critical as CSPs move beyond connectivity?

TM Forum

CSPs must respond to their customers’ expectations for consistent purchasing experiences to maintain their B2B and B2B2X base. CSPs need a robust and flexible omnichannel strategy to deliver self-service agility, cross-selling, B2B personalization and a shorter lead-to-cash cycle.

Strategy 130
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FORRward: A Weekly Read For Tech And Marketing Execs

Forrester's Customer Insights

Cisco’s Ex-CEO Has Launched A Startup, Taking Enterprise CX To The Next Level John Chambers, Cisco’s longtime CEO (1995–2015) founded a startup, Pensando, focused on making edge computing more scalable, agile, and efficient. age of the customer B2B marketing B2C marketing chief information officer (CIO) chief marketing officer (CMO) customer experience digital business

Agile 23
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Co-creation: The accelerator for 5G prosperity in the enterprise market

TM Forum

The 5G opportunity lies in the enterprise and B2B space. revealed that most communications service providers (CSPs) focus 70% of their B2B resources on less than 1% of the enterprise universe made up of large businesses. It has not proven to be successful in the B2B market.

B2B 130
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Three myths about monetizing 5G that are costing you money

TM Forum

CX) in B2B, dressing up legacy systems is a good sign that CSPs are finally giving CX its due. There’s. no shortage of opportunities. for communications service providers (CSPs) to monetize their 5G networks.

B2B 130
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Unleashing creativity with the programmable telco

TM Forum

These more complex multi-party offerings don’t just need powerful catalogues, they also demand charging and control capabilities built for speed, scalability and agility, meaning legacy charging and policy systems built for 3G and 4G networks can’t handle what 5G will throw at them.

Network 207
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Analyst top picks for Digital Transformation World Series

TM Forum

Week 4: Growing B2B and B2B2X is a current area of focus for the TM Forum Research team, so week 4 has a some really relevant sessions for us and our readership. Leveraging co-creation to provide unique value and growth to B2B(2X) segment.

B2B 130
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NaaS marketplaces will drive the next generation of revenue growth

TM Forum

This requires CSPs to go beyond connectivity and create marketplaces that transform their network into a platform that supports B2B and. It is inherently containerized, agile, and modular with a BSS layer that allows for continuous innovation. Sponsored by: Salesforce.

B2B 130
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6 Reasons Why Publishers Need a Mobile App to Expand Reach

Kitaboo

3) One App for B2B and B2C Distribution. They want to sell their eBooks online through customized mobile apps where they can publish and distribute their content securely to B2B as well as B2C customers. .

eBook 52
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6 Reasons Why Publishers Need a Mobile App to Expand Reach

Kitaboo

3) One App for B2B and B2C Distribution. They want to sell their eBooks online through customized mobile apps where they can publish and distribute their content securely to B2B as well as B2C customers. .

eBook 56
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CSG's CEO goes for growth as transformation accelerates

TM Forum

The industry has been talking for a long time about becoming much more agile and improving customer experience at a much faster rate. Another big area that CSG is focused on is the enterprise B2B space.

Agile 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. image. Oracle-1-330x184.jpg. alt_text. align. caption.

Oracle 130
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Can CSPs play a bigger role in enterprise digitalization?

TM Forum

Meeting these challenges and maximizing their opportunities requires them to adopt a more flexible and agile operating model by taking full advantage of digital capabilities, connecting internal silos, increasing their use of automation and AI, and supporting new ways of working.

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Why partner on-boarding needs a hybrid integration platform (HIP)

TM Forum

Digital transformations tend to focus on the desired high-level benefits such as greater efficiency and profitability, more operational and business agility, and better customer experience. Integration domains like applications, data, processes and B2B. Why HIP?

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Telefónica relies on partnerships for a new, open approach to BSS

TM Forum

The new approach is based on agile software development and building a minimum viable product (MVP) with a greenfield strategy. Telefónica hopes to have MVPs for both its B2B and B2C stacks in German within the next few weeks.

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Why being better partners will maximize CSPs’ opportunities

TM Forum

a lack of agility and flexibility to address these opportunities directly and tailor the offering to them. This is an interesting example of a B2B service provider partnering with an enterprise in order to address both B2B and B2C IoT use cases.

B2C 130
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Digital transformation is a truly global phenomenon

TM Forum

gives an example of how Vodafone is co-creating B2B services with a large insurance company. Leading CSPs are transforming their operating models, tech stacks and networks to make them agile and open enough to adapt to whatever the future holds.

Insurance 130
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DTWS: How Axiata is capturing the enterprise market

TM Forum

Kurup explained, “Because of the requirements to productize quickly, we started to get Agile GTM IT squads spun up quickly to make sure we could keep to that speed of launching products on a monthly basis.”